Not a very good place to stay. Have to go to the front desk for Shampoo. No maid service. Need to trade in your towels for fresh ones. Breakfast is a joke
Stephen
Stephen,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月14日
Everything was great! We received a call to the room to check on us. Lobby personnel was get friendly. The only downfall is there was no breakfast in the morning just some muffins and the coffee bin was empty at 7am. That was a let down!
Jennifer
Jennifer,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年11月10日
Donna
Donna,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年11月8日
Underwhelming
The only good thing was this hotel was close to the airport for our 5 am flight. Cleanliness was awful. The door to the bathroom was filthy where people touch it the most. Our phone didn’t work to call the front desk so I had to call using my cell. There is NOTHING provided in the kitchen for use upon arriving. You have to call and request what you need, I didn’t mind other than no one answered at the front. I had to go down to the front desk that had a sign to use the phone on the counter and call and someone would be up to help, no one ever came. We brought back our dinner to eat and ended up not having anything to eat with because I couldn’t get ahold of anyone. Beds were uncomfortable to sleep on.
Brett
Brett,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年10月31日
Café da manhã muito fraco.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年10月21日
Very basic with small problems
The check was pretty easy. The room are not really modern. The biggest surprise was the internet charge, after paying for a day of service the system bogged down after a few hours of use. Upon my check out I notified the front desk clerk about the problem. She was really nice, but she said she was aware of the issue. She stated that they upgraded the system and been having problems and received previous complaints. You would think they would at least refund you a portion of the cost or the entire cost for a known issues with the system.
I am glad I didn't stay multiple nights as I was intending to do. The easy access to freeways and quiet area was a plus.
John
John,1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2024年10月21日
Find another place
Yes, hotels in Santa Barbara are expensive. But >$300 for this place was absurd. Dingy, pretty run-down, loud (sounds like the person next door is IN your room), poor excuse even for a continental breakfast...we def won't stay here again.
David
David,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年10月14日
Lissette
Lissette,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年10月13日
Marilyn
Marilyn,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月10日
Joseph
Joseph,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年9月27日
It is a good hotel but not worth $400 per night. I had no choice.
manjiri
manjiri,1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2024年9月24日
Nicolle
Nicolle,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月22日
Spacious room, great staff
Check-in was smooth and easy — shoutout to Diego who was helpful, fun, and welcoming. Room was fine, air conditioning was a little noisy. Slept well/
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年9月9日
Honor
Honor,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月4日
Gabriel
Gabriel,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月3日
Jolly
Jolly,6 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年8月29日
Archie
Archie,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年8月25日
christina
christina,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年8月24日
Room was dirty and had roaches so had to cancel my stay.
Jessica
Jessica,3 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年8月22日
Excellent service employees
Thomas
Thomas,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年8月21日
The room was very clean a lot bigger than I expected it and it had a kitchen with a stove, have not seeing a place like this I was very impressed and as soon as we went in the room about two minutes later I received a call from the front desk asking if we needed anything. And if we were ok with the room they offered to bring any dishes or items we needed.
Adriana
Adriana,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年8月21日
Alan
Alan,3 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年8月19日
Very untidy
Chaitanya
Chaitanya,2 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2024年8月17日
Friendly staff, comfortable stay and pet friendly.