This was a horrible experience. I have contacted the manager. We were unaware of renovations being done to the hotel. The dust was terrible for my daughter’s allergies. We asked to move and were denied. The construction was happening above our room and loud jackhammer noises weee happening all day. This was the worst experience ever. We would like a refund. Attached is a photo of the hallway right outside our room. This is unacceptable: we have a lot of hotels booked through your site. I would Appreciate help in getting a refund
Shannon
Shannon,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 2 月 10 日
GEON YUP
GEON YUP,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 1 月 12 日
Deannie
Deannie,1 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024 年 12 月 30 日
Patrick
Patrick,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024 年 12 月 6 日
don
don,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024 年 12 月 4 日
William
William,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024 年 11 月 23 日
Vickie
Vickie,4 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024 年 11 月 18 日
kyle
kyle,2 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024 年 11 月 11 日
Will stay again, love the shuttle to the airport.
Linette
Linette,1 晚家庭旅遊
Expedia 真實旅客評語
6/10 不錯哦
2024 年 11 月 4 日
Adam
Adam,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024 年 10 月 31 日
Samantha
Samantha,5 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024 年 10 月 29 日
Great first time in Kentucky loved the easy relaxainhg environment of the hotel
Diana
Diana,2 晚好友同遊
Expedia 真實旅客評語
10/10 好極了
2024 年 10 月 27 日
It was great stay close for any event
Maurice
Maurice,1 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024 年 10 月 27 日
Very easy walk to Cardinal Stadium.
Maria
Maria,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024 年 10 月 20 日
Great place. Sevaral stays. Close to football stadium. Nice restaurant but limited menue. Highly recommend.
John
John,1 晚家庭旅遊
Expedia 真實旅客評語
4/10 一般般
2024 年 10 月 8 日
Dated and dirty. Requested towels and clean sheet and it was never brought to room. Shuttle services were convenient to expo center
Chanda
Chanda,3 晚旅行
Expedia 真實旅客評語
4/10 一般般
2024 年 10 月 7 日
Checked in went great once we reached the room we found a dead bedbug.
Danielle
Danielle,1 晚好友同遊
Expedia 真實旅客評語
10/10 好極了
2024 年 10 月 6 日
Maybe have the gift bag of waters cold and in the fridge. That would be a nice touch.
I also wish there was room service. Otherwise I will be back for sure!!