Excelente e super índico, é a segunda vez que me hospedo e tive experiência maravilhosas
MAHMUD
MAHMUD,5 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年10月9日
Yuriy
Yuriy,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年8月22日
gary
gary,6 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年8月22日
Todo muy bueno
Jose
Jose,3 晚家庭旅遊
Expedia 真實旅客評語
2/10 不太好
2024年8月20日
julie
julie,1 晚旅行
Expedia 真實旅客評語
4/10 一般般
2024年8月16日
I Liked Nothing
Odessa
Odessa,1 晚家庭旅遊
Expedia 真實旅客評語
4/10 一般般
2024年8月15日
This is my fourth time here at this resort and the quality of service has declined. They gave me a room where the AC was messed up. The room was hot. And the fridge was not working and had not been restocked. When we went to complain at the front Ricardo was extremely rude and upset as if it was our fault. We explained we have a four month old daughter and the room was too hot plus her milk needed to be stored in the fridge. Eventually they changed our room. Then we made reservations one night to the Japanese hibachi restaurant for 6 but we had a group of 12 so we spoke to the staff and they said they would accommodate and change our reservation to add more people. When we showed up they said they couldn’t find my reservation. The hostess Esperanza called us liars and the supervisor Elizabeth kept antagonizing us saying she did remember when the day hostess changed our reservation but that she wasn’t supposed to do that. The hostess Esperanza started getting loud and belittling us and told us to leave and that we were lying. And this was done all in front of a group of people waiting for their turn. I was so upset that I teared up. She finally found the reservation and me and my family no longer wanted to eat and we left. Horrible treatment and I would no longer return to this resort.
Ivanna Altagracia
Ivanna Altagracia,5 晚家庭旅遊
Expedia 真實旅客評語
6/10 不錯哦
2024年8月13日
Liany
Liany,7 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年8月2日
Everything is amazing. Can’t wait to do this again.
Robert
Robert,7 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年8月2日
Buenos
Karina
Karina,3 晚旅行
Expedia 真實旅客評語
4/10 一般般
2024年7月27日
Nos robaron una tarjeta de crédito de la habitación y el trato de la persona que nos atendió la reclamación fue pésimo.
Hedwin
Hedwin,7 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年7月24日
The property is under renovations so they took electricity and water every now and then. The property is beautiful, the restaurants were not good at all, the only one our entire group liked was the Japanese one.
Gabriela
Gabriela,4 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2024年7月23日
Nothing interesting to visit outside the Hotel.
JOSE
JOSE,3 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年7月21日
Denise
Denise,4 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年7月21日
El Hotel esta bonito tienen actividades para hacer, el parque de agua muy divertido.
Rachel
Rachel,5 晚家庭旅遊
Expedia 真實旅客評語
6/10 不錯哦
2024年7月19日
Rashidatou
Rashidatou,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年7月15日
Nice play and great staff
Osamah
Osamah,2 晚家庭旅遊
Expedia 真實旅客評語
4/10 一般般
2024年7月13日
Though the room had been renovated, the bathroom had not and the shower was a disaster. The handle on the door broke day one of our trip. The door also caused water to leak out every time we used the shower. We also saw a cockroach walk by the entrance of our building. The staff was very nice though and they had fun activities for kids.
Michelle Diana
Michelle Diana,4 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年7月12日
Julissa
Julissa,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年7月8日
Bueno
Javier
Javier,3 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年7月7日
Bien
Aramis
Aramis,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年7月4日
Daniel
Daniel,2 晚旅行
Expedia 真實旅客評語
4/10 一般般
2024年6月29日
This property is not clean at all. I even reached out to customer service and no resolution. Dont go