It's very comfortable we needed the wheelchair accessible room for my granddaughter and it was spacious we also enjoyed the breakfast Buffet
Monica
3 晚旅行
10/10
Visiting MD Anderson and the hotel was very convenient to the hospital.
David
1 晚旅行
10/10
The customer service was top-tier.
Atoya
1 晚商務旅行
10/10
Jetaime
1 晚商務旅行
10/10
Nice place to stay near MD ANDERSON CANCER CENTER
Rocio
2 晚家庭旅遊
10/10
The Prefect location, I needed to be close to my Father in Love and be close to my children while he was having surgery. Very clean and beautiful
Nekeyshia
1 晚家庭旅遊
10/10
真實旅客
8 晚旅行
10/10
Wes
1 晚家庭旅遊
2/10
Todo el hotel comodidad limpieza estuvo perfecto, pero envié un mensaje hace 2 días y no me responden aún poniendo una queja sobre un robo de mis compras que dejé en la habitación 438 el viernes 11 de abril cuando dejé la habitación de 1:30 pm a 9:00 pm, entraron a hacer limpieza en ese periodo de tiempo y cuando regresé no estaban piezas de Old navy de mi bolsa de compras. Deberían revisar las cámaras y analizar al personal que contratan sobre honestidad. Me llevo un mal momento ya que no puedo dejar mis cosas personales en la habitación donde llegaré ya que me puede robar el mismo personal del
Hotel.
真實旅客
6 晚家庭旅遊
10/10
My mom needs a roll in shower and a person to stay with her. We are always getting bumped or having to do a King bed shared. Not too happy with that. However we like the hotel and especially the shuttle to the med center
Julie
1 晚旅行
10/10
My family and I enjoyed our stay. Excellent customer service, room service was on point, and the breakfast was delicious.
michele
2 晚家庭旅遊
10/10
Frank
5 晚家庭旅遊
4/10
A/c in room prevented safe movement around bed.
Feces found on toilet- room transfer necessary.
Overall musty quality to air from A/C.
Both Rooms had worn look needs fresh carpet etc.
Water dispenser in lobby not functioning
Pancakes and waffles not included in complimentary breakfast, though used in promotional material.
Overall disappointing in quality of facilities.
Staff provided exceptional service- problems lie with management/ownership.
Ian
3 晚家庭旅遊
10/10
Chezanne
3 晚旅行
10/10
Keep up the good work. Excellent service overall.
Gloria
1 晚家庭旅遊
10/10
Kirsten
1 晚商務旅行
10/10
It was a clean room. Bed was ok. Felt like the bathroom was not thoroughly cleaned
真實旅客
4 晚家庭旅遊
10/10
Rubi
1 晚家庭旅遊
10/10
Garrett
1 晚旅行
10/10
真實旅客
3 晚旅行
10/10
Gilbert
1 晚旅行
10/10
Very nice hotel, excellent breakfast!
Yelena
5 晚家庭旅遊
4/10
We asked for a crib and were given a broken playpen. When we asked for another, it never came.
The walls outside our room were peeling and construction was occurring in the room next to ours.
After we checked in to the hotel, none of the staff talked, greeted or provided any extra hospitality.
Our room also had zero water bottles.