We asked for a crib and were given a broken playpen. When we asked for another, it never came.
The walls outside our room were peeling and construction was occurring in the room next to ours.
After we checked in to the hotel, none of the staff talked, greeted or provided any extra hospitality.
Our room also had zero water bottles.
Munir
Munir,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月18日
My experience was great! Everything was excellent everyday of my stay.
Johanna
Johanna,3 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月18日
Andrew
Andrew,1 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2025年2月6日
Robert
Robert,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月1日
Richard
Richard,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月21日
Jill
Jill,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月15日
Great location and very dog-friendly
Was perfect dog-friendly location for a couple of nights in town to visit museums. Location is very convenient to the museum district as well as restaurants we had planned to go to in the Heights area and River Oaks areas. Also convenient, clean, potty area for dogs (they have large area w/ astroturf type surface and handy poop bags). Room had well appointed kitchenette. The only negative was there was no cold water-it was always very warm to hot. Would stay again.
Debra
Debra,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月11日
Pretty good but not great
Hotel room was modern, large, and up to date. Check in was simple. Everything in the hotel room was spotless except for the sofa bed. It smelled like a dog… it’s a pet friendly hotel but did not expect it to smell like a dog.
I made a comment to the front desk but they said I needed to schedule room cleaning and it would take 24 hours. Not a deal breaker but a little disappointing, luckily the room was large enough that the smell did not affect my family’s allergies.
Not sure about the rave reviews about breakfast, it was like most hotels. Not great but good enough.
Shuttle to MD Anderson was quick to be dropped off or picked up. Downside is shuttle is only available M-F.
Would consider staying there again.
Jamie
Jamie,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月6日
Kasondra
Kasondra,2 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2024年12月16日
Friendly shuffle drivers
The food was not good and very expensive. The front staff were not very friendly. The shuttle drivers were the highlight of the visit. We will not be back.
真實旅客
3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月4日
Zhaorong
Zhaorong,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月1日
edwin
edwin,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年12月1日
Excelente and friendly
Yadira
Yadira,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年11月26日
good stay
Overall good stay.
真實旅客
2 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月18日
Luis
Luis,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月17日
Richard
Richard,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年11月14日
First time staying here. Happy with our stay. Didn't have any issues. Would definitely stay here again.
Erika
Erika,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年11月12日
Richard
Richard,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月10日
Nice place with free shuttle service
We like staying at this hotel whenever we are in that part of town. The room is clean and updated. The bed is comfortable and the restaurant offers an excellent breakfast.