Very bad service and breadfast are cold. We stay for 4 nights and each time we have to demand for room cleaning.
Hwee Woon
Hwee Woon,4 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年3月31日
Hoi Yin
Hoi Yin,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2023年4月4日
Good experience
Room is very clean and comfortable. Staffs are helpful. Buffet is yummy.
真實旅客
3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月15日
Clean and good service by staff
Kok kin
Kok kin,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月1日
Risa
Risa,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月26日
Tan
Tan,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月9日
SUNGPARK
SUNGPARK,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月4日
One stop staycation place. Just park your car, check in then you can spend your two days one night around the hotel. A lot of shopping, dinning and entertaining options like gokart, bookstore, grocery, arcade, fashion shops. Friendly staff and very clean room.
Alfred
Alfred,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年10月13日
kai zhong
kai zhong,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年10月1日
Nice and spacious hotel. I love the family suite, because caters my family needs. Services of the staff is good! 👍 thank you!
However, the amenities in the room need maintenance. Like switches and one of the toilet door lock are spoilt. Baby cot wheel also spoilt.
Quality of the breakfast not fantastic.
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年9月12日
It’s quiet and convenient
Yew Meng
Yew Meng,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年9月9日
A clean and well maintained hotel.
The room was spacious and clean. Comes with a small kitchenette.
Beds were firm and comfortable and the air-con was good.
Complimentary toiletries were comprehensive.
A great stay experience;
Charles
Charles,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年8月19日
Lynette
Lynette,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年8月12日
It’s quiet and convenient to dining place
Yew Meng
Yew Meng,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年8月9日
EXCELLENT still New hotel in Johor
Solo traveller from SG: Last minute decision for an overnight staycation after long ride from North Malaysia coming back down to Singapore.
Decided to spend a night in Johor to rest up before heading back.
Booked the hotel late at night within 20-30mins reached the lobby about midnight.
PARKING: 10/10
The security told me that hotel guests are allowed to park their MOTORBIKE at the front porch in front of lobby - for hotel guests checking in. (A SUPERB relief on vehicle safety for riders).
FRONT DESK / Check-in: 9/10
> They were already standing by my last minute booking, just needed passport to verify. Superb service by Ms Intan.
> Only thing left out was explaining where the pool, gym & restaurant location was.
ROOM: 8.5/10
> Very Spacious
> Nice comfy king-size bed
> Clean toilet with abundant toiletries + hair dryer
> Iron board, safe & hangars available
> ONLY missed out on the top up of the body wash liquid (totally empty @ room #702)
FACILITIES: 9/10
> Gym dumbbell till 25kg with 2 benches
> sufficient cable & cardio machines
> Ample swimming pool space with towel provided
CHECK OUT: 10/10
> needed some extra time to re-organize, asked for 1/2 hr extension but the hotel gave an hour. Plenty of time for me not to rush out.
Good job Sunway Hotel team, kudos!
Cheers,
이완 (E1 from Singapore)
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年7月20日
Azhar
Azhar,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年7月1日
Excellent service! Thanks Mr Iqbal and team! See you again!
MEI YEE
MEI YEE,1 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2024年6月11日
In room entertainment is bad
wei chi
wei chi,2 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年6月9日
MEI YEE
MEI YEE,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年5月26日
3rd time staying. Pleasant place and staff. Very convenient location and there are shopping options too!
Adelle
Adelle,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年5月24日
SUNWAY BIG BOX
Comfortable Spacious Stay, highly recommend
Catherine
Catherine,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年5月14日
Great stay
This hotel has become one of my favourites to stay in for a short trip to JB. Mall does not have a great variety of stores but Book Xcess is worth spending some time in. I also really like the water dispenser initiative, perhaps the hotel can also consider only giving out disposable toiletries on request to further protect the environment. Breakfast was quite good too.
Joy
Joy,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年5月12日
Lynette
Lynette,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年5月10日
The breakfast buffet has a lot of room for improvement otherwise I was very happy with all services and particularly the concierge, excellent individual.