None of the membership deals were applicable. Room was available but the woman didn't allow early check in. The check in process was pretty crap too. Having to ring a number to then have someone come and get you seemed very odd. No exclusivity about it. This shouldve been mentioned upfront rather than a hidden process after paying for it. The glass windows were filthy. The rubbish bins had milk stains on them. The bathroom floors were so gross.
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 14 日
Nice place to stay
Excellent location in the city, a little hard to find
Ruth
Ruth,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 11 日
Great for the price, nice position
Lovely staff, very helpful welcoming staff member in arrival.. Room was gteat view was nice. Overall a great stay.
savannah-eve
savannah-eve,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 7 日
Dianne
Dianne,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 30 日
Jonathan
Jonathan,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 27 日
Patricia
Patricia,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 18 日
Sad experance for a Hotel of this star rating
I say at this hotel regulary for business trips, the last two occasions the A/C system is not working and a fan is provided. On this trip there was no room service until the third day, this is including your bathroom towels being changed. This is not what is expected in a quality hotel of 4 star.
真實旅客
3 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 23 日
Huge room, lovely bath tub as well as a great shower. Only downsides were having to contact them when we arrived as you can’t get to reception independently and our room had a floor aircon/fan which we had to turn off at night as too loud and bright.
Megan
Megan,1 晚家庭旅遊
Wotif 真實旅客評語
8/10 非常好
2025 年 6 月 22 日
Room was lovely and big. Two stage check in through Sofitel is not too onerous.
Need to consider bag hold options at check out as Sofitel won't.
Darach
Darach,1 晚商務旅行
Wotif 真實旅客評語
8/10 非常好
2025 年 6 月 20 日
Rhiannon
Rhiannon,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 6 月 18 日
Dean
Dean,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 17 日
Michael
Michael,1 晚旅行
Expedia 真實旅客評語
4/10 一般般
2025 年 6 月 13 日
Elisabeth
Elisabeth,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 6 月 13 日
airconditioning wasntthe best
Garth
Garth,3 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 13 日
Brad
Brad,4 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 6 月 11 日
Dean
Dean,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 9 日
Great location & view
Mahesh
Mahesh,1 晚好友同遊
Expedia 真實旅客評語
6/10 不錯哦
2025 年 6 月 4 日
It's a very peculiar arrangement Looks like the Marsden Hotel is several floors leased from the much pricier Sofitel with some reprogramming of the elevators to create exclusion from each hotel
The reception is a temporary use of a guest room on the 3rd floor with no free access . You need to phone from the Sofitel for someone to come down and get you - Odd.
Access to, exit from and entry into the Parking area is only possible with a staff member - Inconvenient.
Room was new, clean and generous. Location is great. Staff are thin on the ground, but earnestly trying their best. Some odd arrangements.
Emma
Emma,1 晚浪漫之旅
Wotif 真實旅客評語
6/10 不錯哦
2025 年 6 月 2 日
Had to wait 10 minutes to be collected to go to reception for check in. Found out later the advertised pool was under maintenance and could pay $25 per person for day for use of another pool
J
J,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 5 月 28 日
check-in had me waiting 20mins. for someone to come from Level 3 to Level 2 to greet me and check me in. she then was going to refuse me because i had a Gui
eliot
eliot,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 26 日
Spacious, clean, value for money, accessible
Would have been nice if there are disposable jandals or at least mention that there are no jandals provided