I specifically chose this location because of its advertised pool and hot tub facilities. I even called ahead the same day I checked in to confirm they were operational, only to arrive and find they were not. This was extremely disappointing as the main purpose of my stay was to relax and enjoy these amenities.
The room itself was another issue. The sheets were dirty, and the overall cleanliness did not meet the standards I associate with the Marriott brand. To make matters worse, loud music played until 3:00 a.m., disrupting any chance of a restful night. When I tried to contact the front desk, there was no one available to address these concerns.
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025年1月28日
Staff act like prison wardens. Just unpleasant if not rude. Posh reputation but broken hooks, bad plumbing controls, soft beds.
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月25日
Carrie
Carrie,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月2日
Joy
Joy,3 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2024年12月1日
Thansgiving not so great at great valley Sheraton
Slow check in !
had to change rooms ! first room was being fixed(sink) tools were left in the room.
stains on the carpet
burnt stain on carpet in bedroom.
pool area was half painted(why start a project on Thanksgiving weekend) no chairs by pool
condition of the hotel was i need to be restored!
Barry s
Barry s,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月29日
CHRISTOPHER
CHRISTOPHER,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月14日
Needs Updating.
Hotel is old and needs major updating
Roger
Roger,2 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月5日
Andrew
Andrew,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月4日
Anne
Anne,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年10月31日
Lawrence
Lawrence,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年10月26日
Very clean. Friendly staff.
Troy
Troy,1 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024年10月19日
Berri
Berri,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年10月15日
Hard bed
The bed was extremely hard and uncomfortable and he room was overly hot. Couldn't get the air conditioner to work
Christina
Christina,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年10月4日
Loved the shuttle service. The property needs updating. Rooms are dark and old.
Shaima
Shaima,5 晚商務旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年9月15日
I experienced a number of issues during my stay…the tub wasn’t draining properly, internet connection went down in my room, hand soap in room’s bathroom was very near empty, upon my arrival there was a leftover cloth napkin from room service. These conditions combined negatively impacted my stay. Room didn’t feel clean and attended to.
VALORIE
VALORIE,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年9月8日
Nice stay for wedding.
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年9月5日
shabnam
shabnam,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年9月1日
This hotel probably had the friendliest staff of any hotel in recent memory. They acknowledge you and make themselves available whenever they see you, and promptly follow through on any request. With that said, this is an older hotel property. It has older hotel problems and could use updating. I needed to change rooms due to water leaking from a window, and both rooms had windows so dirty that I couldn't see out of them. The AC didn't do much in either room. It has a pool, but the bottom is dirty. I hesitate to mention these things because the staff is so nice, but I'd say this is more of a hotel for business than pleasure.