according to night shift manager explanation "Hilton" online booking system has fail so there is no way to checking in and verify people has already booked the room.
We wait 3~ 4 hours in the lobby till 1am morning. Magically bus driver helps him fixed the server at hotel end~ we really wonder the night shift manager's capability...
Yi ru
Yi ru,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2024 年 7 月 24 日
Suttle bus sometimes skips P4. I'm not sure if it needs reservation.
An Chi
An Chi,2 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2024 年 5 月 26 日
clean and quiet
Bing
Bing,1 晚旅行
Expedia 真實旅客評語
4/10 一般般
2024 年 3 月 16 日
its ok soso
Anda
Anda,1 晚旅行
Expedia 真實旅客評語
4/10 一般般
2024 年 1 月 26 日
This is the worst hotel among the more than 20 I have stayed in this year. The environment is very poor, no one clears the snow, the wires are hanging down, and the parking fee is very expensive.
JIANBIN
JIANBIN,1 晚商務旅行
Expedia 真實旅客評語
10/10 好極了
2023 年 11 月 15 日
PEIFENG
PEIFENG,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2023 年 9 月 16 日
停車場不的車位不夠
Kam kuen
Kam kuen,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2023 年 8 月 5 日
Free parking, very near to EWR, big mall is right beside and reasonable price. Will come bk again
Jeng Teck
Jeng Teck,2 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2025 年 6 月 5 日
Milady
Milady,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 5 日
Jesus Manuel
Jesus Manuel,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 4 日
The rooms and service were okay. The shuttle however is just abysmal. I would expect the first point of meeting by the hotel(which is ironically the shuttle service) would start good because that is what sets the tone. However, this hotel falls drastically short in this area. The driver literally told me that he does this for free and does not get paid which does not make any sense.
Maral
Maral,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 4 日
Convenient location for a night stay over before continue travel next day from EWR. Looks brand new. Ruby Tuesday next door and a big Mall 10 minutes walk away. Will stay there again.
Steinar
Steinar,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 3 日
My husband & Son was there for one night they took good care of them we are very pleased we thank you All for the hospitality .
William
William,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 28 日
Narendiran
Narendiran,3 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 5 月 27 日
My family and I stayed for 1 night during Memorial day weekend. The room was clean for the most part but we found a used towel under the sink and someones ID under the TV. I liked that they have free breakfast but it was very packed. The staff did their best keeping it well stocked while also leeping it clean and the food fresh.
My kids were excited to swim but were disappointed to find out they took out the pool. They need to update their website.
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 26 日
Keshawn
Keshawn,2 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 25 日
Great EWR-area stay
Everything was wonderful. We plan to stay here whenever passing through EWR.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 5 月 25 日
Cold water
Zero hot water during my five night stay
zachary
zachary,4 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 5 月 23 日
Fri t desk person was the same when we checked in and out. She was not friendly
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 5 月 23 日
Minor concerns can be improved
My stay was pleasant. The front desk representatives could be a little better by providing quality customer service. It appeared they weren't happy at all. The experience was great with Ruben! Housekeeping should revisit their rooms especially the bathrooms after cleaning. Suggestion: Please remove the "CARPET"!!
Elaine B
Elaine B,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 22 日
Regina Stela
Regina Stela,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 5 月 21 日
Elevators were a bit scary
Timothy
Timothy,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 21 日
Great place
Very convenient to Cape Liberty dock with shuttle transportation and parking .