according to night shift manager explanation "Hilton" online booking system has fail so there is no way to checking in and verify people has already booked the room.
We wait 3~ 4 hours in the lobby till 1am morning. Magically bus driver helps him fixed the server at hotel end~ we really wonder the night shift manager's capability...
Yi ru
Yi ru,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2024 年 7 月 24 日
Suttle bus sometimes skips P4. I'm not sure if it needs reservation.
An Chi
An Chi,2 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2024 年 5 月 26 日
clean and quiet
Bing
Bing,1 晚旅行
Expedia 真實旅客評語
4/10 一般般
2024 年 3 月 16 日
its ok soso
Anda
Anda,1 晚旅行
Expedia 真實旅客評語
4/10 一般般
2024 年 1 月 26 日
This is the worst hotel among the more than 20 I have stayed in this year. The environment is very poor, no one clears the snow, the wires are hanging down, and the parking fee is very expensive.
JIANBIN
JIANBIN,1 晚商務旅行
Expedia 真實旅客評語
10/10 好極了
2023 年 11 月 15 日
PEIFENG
PEIFENG,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2023 年 9 月 16 日
停車場不的車位不夠
Kam kuen
Kam kuen,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2023 年 8 月 5 日
Free parking, very near to EWR, big mall is right beside and reasonable price. Will come bk again
Jeng Teck
Jeng Teck,2 晚家庭旅遊
Expedia 真實旅客評語
2/10 不太好
2025 年 11 月 4 日
Wife is handicapped and our room was in the six floor elevators were not working. I am 72 years old and had to walked three times to my room. Additionally was overcharged $38 for drinking water and my $250 deposit requested hasn’t been credited to my bank. Overall, the front desk was very rude. Will never visit or stay there again.
Hector
Hector,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 11 月 3 日
Chambre très bien bon petit dejeuner, parfait pour une nuit . Navette gratuite depuis l aéroport en face du centre commercial Jersey Garden.
David
David,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 11 月 2 日
Staff a reception was amazing
erica
erica,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 11 月 2 日
I had an unexpected layover at the Newark airport and a weary traveler came to the hotel at 3 AM in the morning I couldn’t have asked for a more beautiful front desk experience. She treated me like a VIP. Please know that the personal touch is always welcome.
Jo Dee
Jo Dee,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 10 月 29 日
Great place to stay in between trips. They have a shuttle that runs every 30 mins to the airport, fantastic
guadalupe
guadalupe,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 10 月 27 日
bharath
bharath,2 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 10 月 27 日
Perfect pet-friendly stay.
Michael
Michael,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 10 月 21 日
Laura
Laura,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 10 月 20 日
Good value for the money
Conveniente airport shuttle, clean and comfortable room, excellent gym. Breakfast if just OK, but what you can expect for the price. Mall is across the street.
Jose Pablo
Jose Pablo,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 10 月 17 日
Excellent location Patrick is a great manager
The ladies in the restaurant are so friendly and helpful
Susan and Isobelle we are returning customers
Isobel
Isobel,6 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 10 月 16 日
Varin
Varin,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 10 月 16 日
Adam
Adam,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 10 月 13 日
We stayed here before and after our cruise. Both times, the front desk staff was not very friendly or welcoming. One of the two elevators was out of service. Bathroom door in our room would not close and stuck when you tried to open or close it. The included breakfast invluded microwaved sausage patties and they ran out of coffee both times we stayed there.
Nora
Nora,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 10 月 13 日
Excelente
Hotel excelente, limpo, água e cafédisponível o dia todo, caféda manhã muito bom e na frente do outlet Jersey Gardem, fomos e voltamos a pé do outlet. No outro dia fomos com o transferdo hotel para o aeroporto, funciona muito bem, o transfer sai a cada 15 minutos para o aeroporto.