The staff were great but the hotel was not kept on good enough condition.
First, we had an issue that the room smelled bad. This was caused by mouldy smelling pillows. This took two visits to fix. First they put on new pillow cases, second, they replaced the pillows (the actual cause of the problem).
We had issues with the in room fridge that required two visits to fix, the sink, fixed in one visit, the air conditioning that took two visits to fix and caused a few nights of poor sleep.
Then the was the condition of the hotel. The carpets in the corridors looked like they were never hoovered. I walked past the same debris day after day.
They had two pool tables but the cues were in a poor state.
The hotel has three swimming pools which is good, bit you have to pay €60 per person to use the pool on the top floor.
We asked to have some laundry done for us while we stayed and I was horrified to find out that our socks, t shirts etc cost is ~€148 to have washed. This seemed like daylight robbery, but I guess we should have enquired about the cost first.
The breakfast was mostly good but my wife did find the fish a little dodgy the day we left and I found some baked goods a bit stale on occasion.
The area the hotel was based was party central. As such, it was always busy. The street we took most days to go out for dinner was busy, dirty and smelly.
One night we were woken by lads on the room above us singing, shouting and stomping at 1am.
Looks nice, but not good enough