Bit noisy - was disturbed a few times in the night.
Room was a bit basic (plastic cups rather than glasses, no mini fridge, cheap toiletries, no complementary water or biscuits), old shower
Visit to the pool/spa facilities was not included in the cost of the room (£5 extra per person) and facilities were switched off long before the advertised closing times.
Food only served until 8:30pm and dining options tailored more for local visitors it seems rather than hotel guests.
Sarah
Sarah,1 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 9 月 24 日
Large rambling hotel that could be a gold mine but was quite frankly disappointing. Wasn’t allowed to eat in the restaurant as they had run out of food. Only bar menu available on which every meal had chips. The small double room was made smaller by the large domestic fridge and microwave. Shower was good. Lights on outside all night made for a difficult nights sleep especially as the curtains didn’t seem to fit the windows very well.
Jan
Jan,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 24 日
Scott
Scott,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 9 月 23 日
Ok but needing modernisation
Hotel in need of modernisation - uncomfortable bed. Was more expensive
steve
steve,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 9 月 17 日
Tim
Tim,4 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 9 月 12 日
lovely SPA and GYM but hotel need work
2nd stay here, this time tried an lux room in hope it was better, however this was also Disappointing, for a lux room there was really no reason for this title other than the room size, nothing additional in the room
poorly maintained and not kept up to the standard it once was, we waited 5 hours for requested extra pillow, in the end collect them our selves from reception
rusting fittings and very old and none functional taps for the shower, took two mens hands to turn off
that said the SPA and Gym are lovely and the only reason we tried it again
next visit we have been promised a suite so well see what thats like
COLIN
COLIN,1 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 9 月 11 日
Robert
Robert,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 9 月 10 日
Angela
Angela,3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 9 月 9 日
SARAH
SARAH,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 9 日
Very nice staff from reception to catering to cleaning and housekeeping all 1st class lovely building which will be difficult to maintain at 100% but app in all very happy all round
wendy
wendy,7 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 9 月 5 日
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 8 月 24 日
Not the best place to stay
We booked this as a spa weekend in the description makes it sound like you pay for extra services but no you have to pay to use the pool too, hotel is very rundown also look to be some no paying guest staying there too.
Daniel
Daniel,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 24 日
Poor sleep
Second time here. The building and grounds are fantastic!
Customer service is lacking severely. If you are looking for a relax and reset it’s ok but be prepared to have to pre book a time for breakfast which is annoying. At breakfast be prepared to hear the challenges from the staff with how busy they are.
I personally can’t sleep without 2 pillows and asked for some more at reception. I didn’t think this was a problem as the person on reception had no guests to attend to and was not doing anything…. 2 hours later… no extra pillows so I went ask again to find her wiping reception. Again I was told they would be brought to the room and I did explain I was tired and wanted to sleep but couldn’t without extra pillows. My partner then called to ask what the issue was to be told people needed checking in and they were very busy and we needed to just wait. They never arrived so I had a really poor sleep.
But for the location I wouldn’t bother again to stay there as the staff clearly don’t care.
Jude
Jude,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 23 日
Joseph
Joseph,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 20 日
lovely place - shame about service and provision
Leisure centre was excellent lovely pool staff and facilities very good
we booked half board this turned our to be a very same buffet there were no labels on any food to say what was contained in dishes, and only two meat options and one veggie option in the hot food, and this was with chips or rice
All of this was luke warm and was self service and for such a nice building is a very poor option.
for an location with such lovely grounds the basement room we were allocated had a crap view
We could hear footsteps on the floor above very clear and the noise of the water flushing from rooms above kept us awake, along with all the banging doors.
the bed was not comfortable at all
COLIN
COLIN,2 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 18 日
Marcos
Marcos,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 14 日
Nice two nights break lovely place.
We only had one evening meal and it was a buffet style. So we only got what we wanted.
Brian
Brian,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 10 日
Ok for a short stay
Very mediocre stay. We had young children. The pool costs to use it which isnt clear on hotels.com. Staff were not particularly friendly or welcoming. The room was clean but very outdated. The bathroom definitely needed a bit of tlc but had a random new floor. It felt more aimed at coach parties going for a night out.
Natalie
Natalie,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 8 月 5 日
Awful stay
Absolutely awful stay, although it must have been a great hotel to stay 20 years ago. It’s nothing like that anymore and nothing like that.
Rooms are enormously old, reception is unfriendly and not showing that they don’t want to work there.
Extra: I have received a parking fine even though I submitted my car registration number. After multiple times of contacting the hotel. Promising cancellations of the fine, nothing has been done.
Jelmer
Jelmer,1 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 31 日
A nice location, even if a little isolated. Hotel itself was average
Paul
Paul,4 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 31 日
Good
Michael
Michael,1 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 31 日
Food in the bad wasn’t the best 30/7/2025
Restaurant food for the breakfast was ok.
Room could do with updating and some money spent around the hotel in general.
John
John,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 24 日
Was disapointed that the gym had an additional charge that was not clearly dtated at the time of booking. Whilst the area was really beautiful the hotel was a bit outdated.