我是否可以免費取消凱藝套房飯店的預訂並收到全額退款？

可以，凱藝套房飯店在我們網站上有提供可全額退款的客房，您可以根據住宿的取消規定，在入住前幾天取消即可。詳細的條款和條件請務必參閱住宿的取消規定。

凱藝套房飯店是否有游泳池？

是的，住宿提供室內游泳池。旅客可以使用游泳池，開放時間為 06:00 至 22:00。

凱藝套房飯店是否允許攜帶寵物？

很抱歉，恕不允許攜帶寵物，但可以攜帶服務性動物。

凱藝套房飯店是否提供停車位？

是的，住宿提供免費自助停車服務。提供免費露營車/巴士/卡車停車位。

凱藝套房飯店入住登記和退房的時間為？

入住登記開始時間：15:00；入住登記結束時間：05:00。退房時間為 11:00。提供零接觸退房服務。

凱藝套房飯店是否附設賭場？

此飯店沒有賭場，但伍德拜恩賽馬場 (開車 16 分鐘) 和Casino Woodbine (開車 16 分鐘) 都在附近。

凱藝套房飯店和附近有什麼好看好玩的？

凱藝套房飯店有室內游泳池、三溫暖和健身中心，以及野餐區和花園。

凱藝套房飯店住宿資訊、相片和旅客評語

8/10 非常好

2018 年 10 月 6 日

環境和乾淨度都很好

1 晚家庭旅遊

Hotels.com 真實旅客評語

4/10 一般般

2025 年 10 月 17 日

Cleanliness was poor. Pool was not functional. Noisy. And after the stay they are trying to charge me extra saying the clock in the room was missing. I made many attempts to speak to the manager he was busy and did not call me back. I tried to tell him there was no clock nor we took such a thing. Was disappointing experience that reflect poorly to some people in Canada.

Samer，2 晚商務旅行

Hotels.com 真實旅客評語

8/10 非常好

2025 年 10 月 1 日

Room was clean

Yussuf，6 晚家庭旅遊

Hotels.com 真實旅客評語

10/10 好極了

2025 年 9 月 27 日

Julie，2 晚旅行

Hotels.com 真實旅客評語

8/10 非常好

2025 年 9 月 25 日

CSR at front desk was incensitive

Staff, The Agent at the front desk was not very friendly. He requested a credit card for deposit which was fine but then alluded to the fact that if I didn't have a card I would not be allowed to stay. I mentioned that I had already paid for the stay which he just dismissed saying " we will refund this after seven business days" I feel this was rather distastefull behavior and very inconsiderate.

Everald，1 晚家庭旅遊

Hotels.com 真實旅客評語

8/10 非常好

2025 年 9 月 14 日

Continental Breakfast disapointing, especially the coffee.

Sylvain，1 晚好友同遊

Hotels.com 真實旅客評語

10/10 好極了

2025 年 9 月 2 日

Melissa，1 晚家庭旅遊

Hotels.com 真實旅客評語

10/10 好極了

2025 年 8 月 31 日

Great stay for family!

Had a great stay. Clean hotel and friendly staff! The pool was a bit cold but everything was still clean. One of the comfiest beds I’ve slept in!

Jolisa，1 晚家庭旅遊

Hotels.com 真實旅客評語

8/10 非常好

2025 年 8 月 30 日

Marjorie，2 晚旅行

Hotels.com 真實旅客評語

10/10 好極了

2025 年 8 月 14 日

All is good

Murad，3 晚家庭旅遊

Hotels.com 真實旅客評語

6/10 不錯哦

2025 年 8 月 1 日

Room exceptionally cold, air conditioning unit very loud, and could not be controlled. Had to have it disconnected. Room was next to the elevator and several guests arrived around midnight and were very loud.

Patrick，1 晚旅行

Hotels.com 真實旅客評語

10/10 好極了

2025 年 7 月 31 日

Pauline，1 晚旅行

Hotels.com 真實旅客評語

6/10 不錯哦

2025 年 7 月 23 日

Paid more for this place then I did the Hyatt and was very disappointed even though I know it wasn’t going to be Hyatt quality I was not impressed. Same general area

Donna，1 晚家庭旅遊

Expedia 真實旅客評語

10/10 好極了

2025 年 7 月 17 日

Staff are friendly and easy to approach. One comment- my shower head was off when I showered. I need to dress up to call reception but when I told the front desk, they come right away

Rosemarie，1 晚家庭旅遊

Expedia 真實旅客評語

8/10 非常好

2025 年 7 月 14 日

Great place to stay!

Jessy，3 晚家庭旅遊

Expedia 真實旅客評語

10/10 好極了

2025 年 7 月 13 日

Good hotel staff is also very good. We can stay here. Good cleaning is very nice. Good staff. They do a great job.

Tejbir，2 晚浪漫之旅

Expedia 真實旅客評語

10/10 好極了

2025 年 7 月 13 日

It was just a one stay over, and my wife, and we were please with our stay. The check in was quick, and friendly as was the check out too. The complimentary breakfast was excellent all in all very satisfied with service, and stay.

Andrew，1 晚旅行

Hotels.com 真實旅客評語

6/10 不錯哦

2025 年 7 月 7 日

Marijo，2 晚旅行

Expedia 真實旅客評語

10/10 好極了

2025 年 7 月 7 日

Front desk staff is amazing gave us recommendations for restaurant (which was delicious) allowed us to store our bags until check in time. Very friendly and professional

Susan，3 晚旅行

Expedia 真實旅客評語

10/10 好極了

2025 年 6 月 27 日

Pakiza，1 晚旅行

Expedia 真實旅客評語

10/10 好極了

2025 年 6 月 27 日

Kiersten，2 晚旅行

Expedia 真實旅客評語

2/10 不太好

2025 年 6 月 27 日

The breakfast wasn’t the best very little to choose from. The hot tub and pool have no specific adult times so when it’s a boys lacrosse tournament expect them to be in the pool all afternoon and evening until close. Couldn’t relax as screaming kids and water splashing. Ac unit in room made the loudest noise for 20 minutes at 3am. No housekeeping all weekend.

Sam，2 晚浪漫之旅

Expedia 真實旅客評語

6/10 不錯哦

2025 年 6 月 24 日

I found the room was die

Jenna，1 晚旅行

Expedia 真實旅客評語

8/10 非常好

2025 年 6 月 22 日

Ruhail，1 晚旅行

Expedia 真實旅客評語

8/10 非常好

2025 年 6 月 19 日

i was allowed to book the room with my visa debit card. but when i got there they would not accept it. and would not allow me to pay the deposit any other way. i was told i needed a credit card, So my friend who was working tried to put it on his card over the phone and they would not allow it. they made me contact Expedia, chance my reservation name to my friends name. then i had to wait till 9 pm for my friend to drive there after work and put the room in his name in person. and i was stuck wandering around town with my suitcase and bags for 6 hours because of this. the clerk told me it says i need a credit card on their site but it did not. i travelled from Niagara falls. and almost had to go right back home. it was extremely frustrating.

Jennifer，2 晚旅行

Expedia 真實旅客評語

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