Pontiac, MI (PTK-Oakland County Intl.) - 1 min drive
Bishop Intl. Airport (FNT) - 36 min drive
Detroit Metropolitan Wayne County Airport (DTW) - 47 min drive
Detroit, MI (DET-Coleman A. Young Municipal) - 48 min drive
Pontiac Station - 12 min drive
Troy Transit Center - 25 min drive
Royal Oak Station - 30 min drive
Restaurants
McDonald's - 2 min drive
Jimmy John's - 3 min drive
Leo's Coney Island - 3 min drive
Jimmy John's - 3 min drive
Applebee's Grill + Bar - 3 min drive
About this property
American Inn & Suites Waterford
American Inn & Suites Waterford is a great choice for a stay in Waterford. Guests can splash around at the outdoor pool or indoor pool, and the sauna makes for a relaxing end to the day.
Languages
English
At a glance
Hotel size
111 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 4:30 AM
Contactless check-in available
Minimum check-in age: 21
Check-out time is 11 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets allowed*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
Parking
Free onsite self parking
Onsite RV/bus/truck parking (fees apply)
Wheelchair-accessible parking on site
Other information
Designated smoking areas
Property amenities
Food and drink
Snack bar/deli
Traveling with children
Children stay free (see details)
Grocery/convenience store
Working away
24-hour business center
Services
24-hour front desk
Dry cleaning/laundry services
Facilities
ATM/banking
Safe-deposit box at front desk
An outdoor pool
An indoor pool
Sauna
Banquet hall
Reception hall
Accessibility
Braille/raised signage
Elevator
Elevator door width (inches): 38
Wheelchair-accessible path of travel
Wheelchair-accessible parking
4 on-site accessible parking spaces
Wheelchair-accessible public washroom
Wheelchair-accessible path to elevator
Wheelchair-accessible business center
Visual alarms in hallways
Closed captioned TV
Raised toilet seat
Raised toilet seat height (inches): 21
Grab bar near toilet
Toilet grab bar height (inches): 34
Stair-free path to entrance
Room amenities
Be entertained
LCD television
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Alarm clock
Bed sheets provided
Freshen up
Private bathroom
Jetted bathtub
Bathtub or shower
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Free local calls
More
Daily housekeeping
Fees & policies
Children & extra beds
Cribs/infant beds are available for USD 10.0 per night
Rollaway beds are available for USD 10.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 30 per pet, per stay
Policies
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Comfort Inn Hotel Waterford
Comfort Inn Waterford
Waterford Comfort Inn
Comfort Inn Waterford Hotel Waterford
Quality Inn Waterford
Quality Waterford
Quality Inn Suites
American & Suites Waterford
American Inn Suites Waterford
American Inn & Suites Waterford Inn
American Inn & Suites Waterford Waterford
American Inn & Suites Waterford Inn Waterford
Frequently asked questions
Is there a pool at American Inn & Suites Waterford?
Yes, there's an indoor pool and an outdoor pool.
Are pets allowed at American Inn & Suites Waterford?
Yes, pets are welcome. There's a charge of USD 30 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at American Inn & Suites Waterford?
Yes, there's free self parking. RV/bus/truck parking is available.
What are the check-in and check-out times at American Inn & Suites Waterford?
Check-in start time: 3 PM; Check-in end time: 4:30 AM. Check-out time is 11 AM. Contactless check-in and check-out are available.
What is there to do at American Inn & Suites Waterford and nearby?
American Inn & Suites Waterford has an outdoor pool and a sauna.
Does American Inn & Suites Waterford have rooms with private spa tubs?
Yes, each room has a jetted bathtub.
Reviews
6.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.0/10
Cleanliness
7.2/10
Staff & service
4.8/10
Amenities
5.6/10
Property conditions & facilities
5.0/10
Eco-friendliness
Reviews
2/10 Poor
Jan 10, 2025
Nasty
Their was trash all over the place smelled horrible the bathroom walls had mold on it pool area had mold in it the ceiling was falling apart the brick walls were all busted up
James
James, 3-night family trip
Verified Hotels.com guest review
2/10 Poor
Dec 26, 2024
The nightmare
the pool was out of order, no tv remote, the room smells like smoke, the microwave didn't work the bathroom light would go out had to switch the braker to get it to work. the clock was broken. no phone to call the front desk and when i used my phone they hung up on me. Never would i stay there even if it was free!!
George
George, 2-night trip
Verified Hotels.com guest review
4/10 Fair
Dec 16, 2024
Jennifer
Jennifer, 1-night trip
Verified Hotels.com guest review
2/10 Poor
Dec 15, 2024
Negative 300 stars.
I have been traveling my whole life. This is number 1, the worst homeless living community i have ever seen. Kids roaming the halls unsupervised. You will smell like urine, smoke and dumpster upon leaving. We decided not to stay after seeing the room, the janitor was running the front desk so i had to come back the next day to request a refund from the manager. Upon arriving was told there is only a 75% refund policy. I didnt feel this was acceptable, i asked to speak to his manager because i want a 100% refund. He told me his manager does not have a phone number. He called the police to try to intimidate me to leave. When the police arrived they reassured me i was not doing anything wrong and thay this is not a place to stay with family. Don't let the cesspool fool you. Hotels.com should be ashamed to promote such a disgusting establishment.
Devin
Devin, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
Nov 21, 2024
Not so good
Jose
Jose, 1-night trip
Verified Hotels.com guest review
6/10 Good
Nov 18, 2024
It was okay
Our first room didn’t have a functioning TV or jacuzzi tub, we called the front desk and they sent maintenance up, but all he did was take the tv remove (which didn’t even belong to the tv in the room) and then never came back. Eventually we just asked to switch to a new room which everything was fully functional in thankfully other than the A/C /. Heater didn’t stay on like it’s supposed to so we just slept with the window open to cool it off in there (the windows don’t have screens though)
But the 2 people at the front desk were very polite and helpful and accommodating for moving our room with no issues
Verified traveler
1-night family trip
Verified Hotels.com guest review
4/10 Fair
Nov 14, 2024
Darrell
Darrell, 1-night trip
Verified Hotels.com guest review
4/10 Fair
Nov 12, 2024
Darrell
Darrell, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 30, 2024
Christina
Christina, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 29, 2024
Brandon
Brandon, 1-night trip
Verified Hotels.com guest review
2/10 Poor
Oct 28, 2024
Do yourself a favor a spend extra for nicer
Room was filthy and had bugs. There were cob webs in the corners, stink bugs in the beds, bathroom fan had no cover, tub/shower was dirty with soap scum, blinds were being held up with scotch tape, bed head board was covered in what I hope was drywall dust. And that was just the room. The hotel appears to have been a really nice place maybe 20 years ago but has fallen to neglect. It looks like some renovations are being attempted but they are either doing them DIY or are hiring the cheapest contractors that side of Michigan. Booked a two night stay and left a day early. I guess that’s what I get for going the cheap route. I’ve stayed in some questionable places but this one was laughable. It doesn’t even seem like they tried to make it nice. I really wish I would’ve taken photos to share. Take my word for it and don’t cheap out like I did.
Nicholas
Nicholas, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Oct 27, 2024
Great place and would recommend
Anna
Anna, 3-night family trip
Verified Expedia guest review
6/10 Good
Oct 26, 2024
Hollie
Hollie, 1-night trip
Verified Orbitz guest review
2/10 Poor
Oct 23, 2024
Rorie
Rorie, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 22, 2024
Verified traveler
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 21, 2024
Shannon
Shannon, 1-night trip
Verified Expedia guest review
8/10 Very Good
Oct 20, 2024
The front desk staff employees are so
Nice, kind, Wonderful & polite
Great Location
I stay frequently
Thanks everyone
Even being short staffed All jobs these days
You All keep a smile 😊
Loyal Guest
Shannon M. Hall
Traveling Nurse
Shannon
Shannon, 1-night romance trip
Verified Expedia guest review
2/10 Poor
Oct 20, 2024
We did not stay. We walked in the room, took a video and walked out. The room was disgusting. I asked for a refund, the front desk lady told me no and that I needed to contact Expedia. I walked out.
Amy
Amy, 1-night trip
Verified Expedia guest review
8/10 Very Good
Oct 20, 2024
Vinimos a un torneo de soccer de mi hijo y decidimos hospedarnos en este lugar y fue una decisión muy buena nos gustó es aceptable
Hector
Hector, 1-night family trip
Verified Expedia guest review
6/10 Good
Oct 17, 2024
Deborah S
Deborah S, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 15, 2024
Brent
Brent, 1-night trip
Verified Expedia guest review
8/10 Very Good
Oct 14, 2024
Jodi
Jodi, 2-night business trip
Verified Hotels.com guest review
2/10 Poor
Oct 14, 2024
Matthew
Matthew, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 13, 2024
Rebecca is really helpful. Love coming here for a quick overnight with my man
Krissa
Krissa, 1-night romance trip
Verified Expedia guest review
4/10 Fair
Oct 13, 2024
This hotel is very run down. They didn't give bath sized towels in the room and there were no towels at all available at the pool. The lock on our door had been damaged and it did not feel very safe. The room was not very clean and was very outdated. The blowdryer did not work. The room was extremely stuffy and warm and the air barely worked. It was nowhere near worth the price we paid for this room.