Hotels' staff are polite but gave the wrong instruction about using the facility of the hotel.
真實旅客
Hotels.com 真實旅客評語
8/10 非常好
2015年7月6日
Wei-Bor
Hotels.com 真實旅客評語
10/10 好極了
2025年2月13日
Julian
Julian,4 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月9日
Very nice property and staff at reception and housekeeping is very friendly. Staff provided a wheelchair (post surgery) and the property was easy enough to navigate. The only downside, I am sorry to say, is the breakfast. On a Saturday morning it was chaotic with everything from bread to cold cuts and plain cheeses being gone. You had to ask for coffee mugs. Got one. Had to ask for a second. Had to ask for coffee again. Had to ask for knives (which were not available anywhere). After 20 min bread and cold cuts were refilled - slowly and droves of people emptied everything right away. We skipped dinner in the restaurant after that experience. With limited mobility we went back for the Sunday breakfast. That was better but it was still difficult to get coffee and I could not get someone to bring more coffee later. I had the impression that the staff was overwhelmed and stressed. Perhaps staff shortages or a lot of new hires. With a Michelin restaurant on site I would have expected better breakfast management and staff training. I personally would not return but under different circumstances other guests may have an excellent experience.
Make sure to reserve a spot in the spacious hotel garage around the corner. Without that parking can be a challenge.
FRANK
FRANK,2 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年11月28日
Wunderbarer Aufenthalt!
Sehr schöner Aufenthalt, schöner kleiner Wellness, sehr freundliches Personal!
真實旅客
1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月25日
Anja
Anja,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月12日
Classic & Up-To-Date Hotel on the Rhein
Wonderful staff. Classic hotel overlooking the Rhein. Hotel is kept up to date and clean. Very nice Spa. Good restaurants in-house; better than in town.
R David
R David,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月10日
The apartment unit was very nicely done with wonderful views of the river
Craig
Craig,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年11月6日
Andrés
Andrés,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年10月29日
Really beautiful property with amazing views
Anthony
Anthony,1 晚好友同遊
Expedia 真實旅客評語
10/10 好極了
2024年10月20日
As ever, this hotel is a wonderful place to stay, right beside the Rhein, and it feels like walking into another world. It’s a great place to get away to, with one or two really good restaurants (including its own) close by. Breakfast is very much recommended here as well.
Ian
Ian,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年10月8日
Lovely hotel on the Rhine though my room did not have a view. The rooms are very large. The hotel bar is cozy and well managed. Hotel staff is great. Good location for exploring the middle Rhine. Maybe 5 minute walk to train station. Boppard hotels will give you a guest ticket for local trains/buses.
Theresa
Theresa,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年9月29日
Location and waterfront. Roxanne was awesome.
Bruce
Bruce,5 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2024年9月28日
Kurt
Kurt,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年9月26日
I have stayed at this Hotel on three previous occasions and loved it. This time we had to change rooms in the middle of our stay due to our mattresses being substandard/damaged. Hotel was flooded with cruise groups that were loud and somewhat obnoxious. All in all,not a great experience. Willing to give it one more chance next year!
Robert
Robert,2 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2024年9月16日
Joerg
Joerg,2 晚旅行
Expedia 真實旅客評語
4/10 一般般
2024年9月16日
Lola
Lola,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月7日
Can't get any better area by the Rhein. Luckily we have reserved a space for our car. Their car park is a few blocks behind the hotel. Just check in first then park your car. The room is a what I expected. Electric fan provided as ' no air con'. It is common for old building hotels have no air con.
Perfect temperature to sleep would be in Winter. Great selction of breakfast food. Would love to come back for river view room next time.