Local bem localizado e perto da estação principal.
Quarto limpo e ambiente agradável.
Café da manhã delicioso
Atendimento acolhedor.
Com certeza, voltaria.
leonia
leonia,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月3日
Dundar
Dundar,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025年1月1日
Dündar
Dündar,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月23日
Soggiorno eccellente, lo consiglio!
Hotel ben posizionato, buona colazione con letto estremamente comodo.
Menzione speciale al gentilissimo Sig. Rafaelle, molto disponibile ed accogliente, che pone l'Hotel ad un livello superiore.
Ritorneremo sicuramente!
Adriane
Adriane,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月16日
Martha
Martha,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月2日
Price reflects the condition of hotel
It wasn’t a pleasant start as the receptionist was not helpful when we first arrived at the hotel.
It was raining and we were struggling with our bags and kids but no help rendered.
There’s a long flight of steps to the lobby so take note for those with huge bags.
The black lady receptionist was solemn and unwelcoming, could not give any suggestions when asked about nearby eateries.
Room and beds were decent size, but the shower area is a big disappointment. There were mold and the rack was rusty and falling off.
Subsequent encounters with the rest of hotel staff were better. They were friendlier and pleasant. The gentleman was able to share where to go and what to do.
Do note that there is no phone in the room and no bedroom slippers provided. The nearest supermarket is at least 10mins walk.
Hotel is 3 tram stops away from Santa Maria Novella train station, €1.7 per ticket (valid for 90min)
真實旅客
3 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2024年11月21日
Our TV and heat was broken. TV could not turn on and heat would not turn off, room was absurdly hot! When we spoke to the front desk she said there was nothing she could do for us and that was it.
Taylor
Taylor,1 晚浪漫之旅
Expedia 真實旅客評語
2/10 不太好
2024年11月1日
I found the hotel provided old photos on Expedia and the rooms they showed were of the renovated rooms but they give you the old dorm style room. They pump a horrible scent into the rooms that is sickening sweet and I was highly allergic to. To the point I had to leave the next day and they refused to refund next night. HORRIBLE
Gwen
Gwen,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年9月27日
Loved our stay here! The staff was so nice and accommodating (letting us check in much earlier than check out). The room was clean, beautiful, and air conditioned. Not being used to the humidity we are most thankful for that! The only thing I’d say is that the shower doors were not able to close all the way so water got out and made the floor super wet so we felt bad leaving it like that. Other than that, the breakfast was delicious and we will definitely be using them again when and if we come back!
Carly
Carly,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月26日
Excelente hotel, minha segunda estadia e se voltar a Firenze ficaria nele novamente.
Excelente café da manhã .. equipe nota 10 .. próximo a ponto de ônibus e poucos minutos a pé do centro e igreja.
Janete
Janete,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年9月26日
Buon 3 stelle leggermente datato ma molto funzionale. Letti molto comodi. Raggiungibile a piedi dalla stazione e a pochi passi da Fortezza da Basso.
LUIGI
LUIGI,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月24日
The property was rundown and outdated. Our room had significant mildew in the shower. Our room was very much in need of renovation. Although fairly clean there was a persistent smell in the room.
However, the staff were amazing. Very friendly, engaging and helpful. The made the stay good even though the property was not great.
John
John,3 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年9月23日
Very conductive environment and friendly staff
Funke
Funke,3 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月20日
Boris
Boris,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月18日
Staff was amazing!! Helpful in so many ways!
Craig
Craig,3 晚好友同遊
Expedia 真實旅客評語
6/10 不錯哦
2024年9月12日
Dated rooms and furniture, very nice staff though.
Ben
Ben,1 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年9月6日
Perfect hotel for Florence
Great little hotel and staff, close to the city centre but outside the city restrictions for vehicles. Will definitely stay here again on our next visit