all are hand wash, even the one near the bath tub. and cant open the window cause of broke handle, ask for help from staff, really not helpful! wait at the lobby for 25mins, finally willing to change another room for me! really cant stay a room without oxygen over night
Joanne
Joanne,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024 年 11 月 11 日
Lai Man Decca
Lai Man Decca,2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024 年 2 月 12 日
The area underneath the bed cover is very dirty, and the shower tools are not in good condition. It is difficult to control the temperature of the warm water. However, the overall space is good.
Ka Yee
Ka Yee,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 31 日
Julian
Julian,1 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 30 日
Alex
Alex,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 8 月 27 日
Victoria
Victoria,1 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 8 月 26 日
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 24 日
Comfortable stay. Value for money
nicola
nicola,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 23 日
Valdemir
Valdemir,2 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 8 月 19 日
shaun
shaun,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 18 日
Kiran
Kiran,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 8 月 17 日
Wouldn’t use this Ramada hotel again.
We have stayed in a Ramada hotel before elsewhere and it was lovely but this one was well run down, the staff overall were lovely but the cleanliness of the rooms were absolutely terrible.
We had to get our room changed due to mould all up the curtains and especially in the bathroom, there is very poor ventilation in the bathroom so was mould everywhere.
Rooms were very hot and the windows can’t be opened, air con doesn’t work very well, we did have a fan that we took from our first room to help with the heat.
There was ants on the breakfast area near the juice and also my sister had an ant infestation in her room.
The kids beds are so uncomfortable you can feel the springs on the mattresses, we did ask for extra bed covers which they gave us to try help make the beds more comfortable but both kids still said it didn’t help. We asked for our room to get cleaned with fresh towels and bedding which never happened so we complained about it, they gave us towels and emptied the bins but did do bedding the next day but never hoovered the room once whilst we stayed.
The plug situation is terrible, there is no plugs next to the beds for charging your phones and there was only 2 plugs in the entire room one which we had the fan on constant so only left us with one plug to charge or use so ended up buying an extension with plugs on it so we were able to charge all our things etc.
Sister was given a travel cot but it was covered in stains so requested a new one which she got.
Donna
Donna,4 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 16 日
Building smelt damp and was dirty, staff didn’t know how to correctly check in. Sink was broken in bathroom area and the bed was uncomfortable and sheets were ripped and didn’t fit the bed correctly
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 8 月 16 日
Unfortunate stay
Unfortunately it was not the stay we had expected
Firstly we emailed the hotel directly for best method of arrival / no reply
Gentleman on the desk was extremely courteous
On route to room it was obvious this hotel needs updating then arrival of the room the toilet had urine on the seat/ never mind what else we found on the toilet seat…. We did think ok lets clean this ourselves then the final straw was the blood staining on the sheets / courteous man at desk was very embarrassed he changed our room immediately
Unfortunately we wont be back!
Jeanette
Jeanette,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 15 日
Car parking paid
Visited with a car I have to pay separately for car parking it’s not worth it for me, should be free car parking
Jubel
Jubel,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 8 月 11 日
Use some improvement
The bed itsself was ok however there was only 2 pillows for 2 people whoch are very thin when i went to reception to ask for more i waa told they will be brought up. I had to call down 1hr later to see where they were and when someone came up they said they could only find 1.
It was a hot day so was happy when i saw a fan however only had 1 plug socket for 1 thing. Have had a fan 2 phones and other things to change so could only pick 1 thing.
Could also do with some cups in there as we was having to use the cup given for tea/coffee and cold drinks.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 8 月 10 日
Never Again
Never again. Been there numerous times before, but standards have dropped and no longer felt safe there.
Robert
Robert,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 5 日
loud
Not a particularly well equipped room. Booked a triple family room, a grand total of 4 pillows between 3 beds. 1 Coffee cup between the three of us. Air con motor was quite loud. The train line is very noisy, there is little / no insulation to this. If I stay again, I will ask for a room the other side as it woke us all up in the night
Chris
Chris,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 4 日
Alex
Alex,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 31 日
Disappointing average stay.
Considering that this is a well known chain of hotels, i would consider this one to be average.
The reception staff need to listen to the customer and repeat back what they understand. As my account was a mix up with another room that i was also paying for so NO CHARGES should have gone on that room, and i asked to be able to charge to my room, which again was NOT initially set up.
The bedroom windows didnt open the "air con" just moved the air around well a desk fan could have done that.
The breakfast food was warm at best, the toast and coffee was the hottest items available.
The evening meals however where GREAT really nice and well worth the money.
Just all in all sadly average.
A
A,2 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 30 日
Darren
Darren,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 7 月 30 日
Krzysztof
Krzysztof,1 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 7 月 27 日
Hell, better off sleeping in the back of a van
Not enough staff, staff having to run bar and reception so kept people waiting. Filthy all the way throughout the hotel. Strong smell of smoke and weed in the room and corridors. Bathroom was mouldy and smelly. Dust everywhere. One available socket for charging phone. Faulty thermostat, the room got too hot which made the smell worse. Extremely rude housekeeping staff that was speaking aggressively towards us but in another language waving and huffing at us.