Customer service was excellent. Our restroom broke down and they moved us to another room. The room felt a little hot even though we turned the temperature down.
Erika
Erika,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 14 日
John
John,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 13 日
Valencia is great.
Great hotel, great location.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 10 日
Mike
Mike,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 9 日
Todd
Todd,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 8 日
Diego
Diego,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 7 日
Perfect place
Great place and close to everything
Michelle
Michelle,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 7 日
Robert
Robert,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 6 日
Beautiful, centrally located, and A+ service
Not only is this an amazingly, beautiful hotel with a great location, one block down from the Majestic Theater, but the service is the best I’ve ever had, and I stay in a lot of hotels. 10+ rating.
Rene
Rene,2 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 6 日
Jessica
Jessica,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 6 日
Marjorie
Marjorie,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 6 日
Manuel
Manuel,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 5 日
CARLOS ALBERTO
CARLOS ALBERTO,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 5 日
DeCobiaen
DeCobiaen,3 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 4 日
Fan-gate
The staff seemed to have started on the job the day before. It took hours (and I'm not joking, it took 2hrs) for a staff member to bring up a box fan our first night. That's after we waited at the front desk for about 30 min while we were passed from three staff members to each other.
When we called down to the desk to inquire why the fan was taking a while to arrive, the staff member at the desk seemed surprised by our request as if she'd forgotten.
When the fan finally arrived, it was broken and literally exploded in a shower of sparks and plastic pieces when we plugged it in. The fan motor was so old it shook through the brittle plastic base. What a mess! Around 12:30am they finally brought us another fan which worked.
We needed the fan because the hotel rooms are not well sound insulated and it was quite loud at night.
Thornton
Thornton,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 4 日
Highly recommended.
Amazing hotel for the price. The staff is great and the room was very quiet.
Christopher
Christopher,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 3 日
Overall, great stay!
The hotel is really lovely. I was a little disappointed that the courtyard water feature didn’t work.. it’s a focal point of the whole thing! But the room was very clean and put together. I sound like Goldilocks but the beds were too soft for me!
Holly
Holly,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 1 日
Dave
Dave,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 1 日
Not the same as it once was
The Hotels.com price is the same price as if you were a member of the hotel. I have been staying at this hotel for years, and one of the perks that I’ve taken advantage of was the complementary hot tea and coffee station in the morning. They no longer have that amenity in the second floor lobby. Everything is for purchase only at the restaurant or bar. Valet is $55 per night, and that seemed a bit higher than it usually is.