6/10 不錯哦
2025 年 11 月 29 日
We had a nice stay at Royal West Indies Resort. Every staff member we interacted with was amazing — genuinely kind, helpful, and welcoming. The room was clean, comfortable, and well-maintained, which we really appreciated.
There were a couple of things that could be improved. The pool area felt a little too quiet; some light music during the day would really help bring the space to life. It also would have been great to have a hot tub available in the family pool area.
We were also surprised that the happy hour special didn’t apply to non-alcoholic drinks. We ordered strawberry daiquiris and piña coladas for our kids while getting our own drinks, and the children’s drinks ended up costing more because they weren’t included in happy hour. The concerning part, though, was that my 12-year-old’s “virgin” piña colada was accidentally made with rum — even though the receipt listed it as non-alcoholic. She told me it tasted funny, and one sip confirmed why. Thankfully we caught it right away.
On a positive note, the beach area was absolutely beautiful. The resort had plenty of chairs and umbrellas set up, and it was such a relaxing place to spend the day.
Overall, the staff and beach were wonderful. With a few improvements to the pool experience and more attention at the bar, this stay could easily have been perfect.
Andrea
Andrea，4 晚家庭旅遊
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