Beautiful grounds,spacious room comfortable beds,service and food could have been better…
Room service was taking over an hour to deliver food. Overall good experience.
住宿表示有確實遵守重新開放旅遊的國家指導原則 (墨西哥)和Safe Travels (世界觀光旅遊委員會)等清潔與消毒措施。
別忘了！集 10 個印花可以換 1 晚獎勵*住宿
客房提供無線上網，費用為每天 MXN15 (限 1 部裝置，價格可能會變動)
住宿使用消毒劑進行清潔；經常有人接觸的表面會以消毒用品清潔；床單和毛巾會以攝氏 60/華式 140 度以上的水溫清洗，且住宿使用靜電噴霧器進行清潔和消毒。
住宿在前一組旅客退房後，將等待至少 24 小時才會接待下一組旅客入住相同的房間。
住宿確認有遵守Safe Travels (世界觀光旅遊委員會)等清潔與消毒措施。
此住宿為性別友善 (LGBTQ 友善) 住宿，歡迎多元性別族群入住。請注意，不同國家和不同住宿的文化規範和旅客規定會有所不同，顯示的規定是由住宿業者提供。
Great service, good food, great room, wonderful facilities.
Keith, 4 晚好友同遊, 2021年05月16日
The resort is beautiful. The staff was extremely friendly and accommodating, but the food is TERRIBLE!
Amanda, 6 晚家庭旅遊, 2021年05月13日
Our stay was amazing. Staff was friendly and made us feel like royalty. We were there as a couple but its also very family friendly. Never felt crowded or had to wait in line for reservations for meals. This place was truly amazing!! .
Deborah, 12 晚旅行, 2021年05月01日
The property was fantastic and the service was excellent! Room was clean and nice and food was great. Highly recommended!!
John, 1 晚旅行, 2021年04月23日
Great stay. Great service and hospitality.
John, 1 晚旅行, 2021年04月22日
It was more than we hoped for. Totally worth the money and would definitely go back
Murray, 3 晚旅行, 2021年04月19日
We were on the top floor in the Honeymoon Suite. My wife and I loved it. The descriptions don't do it justice! It is rather ridiculous. There was a spacious bedroom, huge living room, two bathrooms, and an unbelievable deck with four lounge chairs, dinning table which seats 8, our own private plunge pool, and views in every direction. Renting this Suite includes a couples massage, private dinner on the beach, free daily use of the Bali beds around the pool & beach, access to the separate adults only pool (Sonne Club) with daily use of their private Cabanas. Most of these items are an extra charge when booking a regular room, though they're included with this Suite. Consequently the additional cost of the Honeymoon Suite isn't as high as it seems, and it is the perfect way to pamper your loved one. The hotel is lovely in all respects. In particular their staff deserves endless kudos for being friendly and attentive. It is an All Inclusive so the food wasn't necessarily "four star" yet it was all tasty, plentiful, and readily available in their multiple venues. Their Spa's massage left us wanting one each day. I think you get the idea. Bottom line, we would definitely return to the Fiesta Americana Puerto Vallarta. This property offers everything you could want in your beach resort.
Weldon, 4 晚旅行, 2021年04月19日
The resort is beautiful, loved the all Adult pool, service (Rafael is the best) and food is delicious. We booked the Club room to have access to the All Adult pool. The maid Maria on the 9th floor was AMAZING! Getting the Covid test was simple and easy, they scheduled it when you check in so you can fly home. The pool bar is the best place to get drinks! The lobby bar has watered down drinks. Lobby bar closed at Midnight. Dont remember what time pool bar closed. Breakfast buffet is good. The Italian restaurant food is good. The Asian food was "okay", and they double charged us for the experience that they cook at your table (for got what it is called, that is not free, $18 pp). Still trying to get refunded. Exchange rate at hotel was good. La Leche right out side resort if a must for a nice dinner (not part of resort). I would stay again.
7 晚旅行, 2021年04月07日
I cannot say enough about Sergio and Carlos who are waiters on the beach I give them both 5 out of 5 stars. I have stayed at a lot of all inclusive hotels and this one is just average. The food was sometimes good and sometimes not good - no consistency. I did like that it was a smaller hotel. The beach is really nice and clean and they have an adult only pool which was good because there were a lot of kids. We were in a penthouse suite so there was no extra charge to use the adult pool. The gym is scary equipment is antiquated and on the edge of being dangerous. I suggested they put a laminated card in each room with QR code’s so you don’t have to run around the resort and gather them. There is no resort guide in room so you have to rely on the QR code’s. They made it very easy to get a COVID test. Medical professionals were brought on site to do the testing for free and results were back the next day. Hats off to Sergio and Carlos they really made this trip for me.
7 晚家庭旅遊, 2021年04月04日
Had a fabulous experience with my family in this hotel.
subhash, 4 晚家庭旅遊, 2021年03月27日