Bushnell Center for the Performing Arts - 9 min walk - 0.8 km
Connecticut Convention Center - 15 min walk - 1.3 km
Xfinity Theatre - 4 min drive - 2.8 km
Getting around
Bradley Intl. Airport (BDL) - 23 min drive
Westfield, MA (BAF-Barnes Municipal) - 48 min drive
Hartford Union Station - 2 min walk
Windsor Station - 17 min drive
Windsor Locks Station - 18 min drive
Restaurants
Black-Eyed Sally's - 2 min walk
Starbucks - 5 min walk
The Brownstone - 6 min walk
Max Downtown - 5 min walk
Element 315 - 8 min walk
About this property
The Capitol Hotel, Ascend Hotel Collection
The Capitol Hotel, Ascend Hotel Collection offers a fantastic location, putting you just a 5-minute walk from XL Center. Guests can visit the 24-hour fitness center for a workout, and free perks include WiFi, wired internet, and full breakfast daily between 6:00 AM and 9:00 AM. Fellow travelers say good things about the helpful staff and breakfast.
Languages
English, Spanish
At a glance
Hotel size
96 rooms
Arranged over 9 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-out available
Early check-in subject to availability
Minimum check-in age: 21
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For more details, please contact the property using the information on the booking confirmation
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets allowed (dogs and cats only, 1 total, up to 80 lbs per pet)*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Onsite self parking (USD 15.00 per day; includes in/out privileges)
Electric vehicle charging point on site
Other information
Smoke-free property
Property amenities
Food and drink
Free full breakfast each morning 6:00 AM–9:00 AM
Coffee/tea in a common area
Snack bar/deli
Traveling with children
Children stay free (see details)
What to do
Golfing nearby
Working away
Business center
2 meeting rooms
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Bicycle rentals
Facilities
1 building/tower
Built in 1960
Safe-deposit box at front desk
24-hour fitness center
Arcade/game room
At least 80% of food locally-sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Annual offsets purchased for at least 10% of carbon footprint
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Local artist showcase
At least 10% of profits reinvested in community & sustainability
Local culture & ecosystem education
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Elevator
Wheelchair-accessible registration desk
Well-lit path to entrance
Room amenities
Be entertained
40-inch flat-screen TV
Premium cable channels
Pay movies
Home comfort
Air conditioning and heating
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Blackout drapes/curtains
Free crib/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi and wired internet
Free local calls
More
Daily housekeeping
Eco-friendly toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Fees & policies
Optional extras
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for USD 10.0 per day
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 35.00 per pet, per stay
Parking
Self parking costs USD 15.00 per day with in/out privileges
Policies
Guests can rest easy knowing there's a first aid kit and window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Holiday Inn Express Hartford-Downtown
Holiday Inn Express Hotel Hartford-Downtown
Hartford Holiday Inn
Red Roof PLUS Hartford Downtown Hotel
Holiday Inn Express Hartford-Downtown Hotel Hartford
Holiday Inn Hartford
Red Roof PLUS Hartford Downtown
Red Roof Inn PLUS Hartford Downtown Hotel
Red Roof PLUS+ Hartford Downtown
Red Roof PLUS Hartford
Capitol Hotel Hartford
The Capitol Hotel, an Ascend Hotel Collection Member Hartford
Hotel The Capitol Hotel, an Ascend Hotel Collection Member
Red Roof PLUS+ Hartford Downtown
Red Roof PLUS Hartford Downtown
Holiday Inn Express Hartford Downtown
Red Roof Inn PLUS+ Hartford Downtown
Capitol Hartford
Capitol Hotel
Capitol
The Capitol Hotel, Ascend Hotel Collection Hotel
The Capitol Hotel, Ascend Hotel Collection Hartford
The Capitol Hotel an Ascend Hotel Collection Member
The Capitol Hotel, Ascend Hotel Collection Hotel Hartford
Frequently asked questions
Does The Capitol Hotel, Ascend Hotel Collection offer free cancellation for a full refund?
Yes, The Capitol Hotel, Ascend Hotel Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Capitol Hotel, Ascend Hotel Collection?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 80 lbs per pet. There's a charge of USD 35.00 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at The Capitol Hotel, Ascend Hotel Collection?
Yes. Self parking costs USD 15.00 per day. Electric vehicle charging is available.
What are the check-in and check-out times at The Capitol Hotel, Ascend Hotel Collection?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
What is there to do at The Capitol Hotel, Ascend Hotel Collection and nearby?
The Capitol Hotel, Ascend Hotel Collection has a 24-hour fitness center and an arcade.
What's the area around The Capitol Hotel, Ascend Hotel Collection like?
The Capitol Hotel, Ascend Hotel Collection is in Downtown Hartford, a short 2-minute walk from Hartford Union Station and 4 minutes' walk from XL Center.
The Capitol Hotel, Ascend Hotel Collection Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.4/10
Cleanliness
8.0/10
Staff & service
7.0/10
Amenities
7.0/10
Property conditions & facilities
7.2/10
Eco-friendliness
Reviews
8/10 Very Good
Nov 25, 2024
Same Magic
We were celebrating our 40th anniversary having stayed at an earlier incarnation of the hotel on our wedding night. We found the stay to be friendly and very helpful.
Stephen
Stephen, 1-night trip
Verified Hotels.com guest review
4/10 Fair
Nov 24, 2024
Kelley
Kelley, 2-night family trip
Verified Hotels.com guest review
4/10 Fair
Nov 20, 2024
Verified traveler
2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 17, 2024
Nice for a night
We needed an overnight stay for a wedding. The check in was easy, the room extremely clean. We only stayed the one night but the beds were comfortable. The tv worked fine and check out was easy least. I would definitely stay here again
Kimberly
Kimberly, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Nov 17, 2024
Ismel
Ismel, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 14, 2024
Nazra
Nazra, 4-night trip
Verified Hotels.com guest review
6/10 Good
Nov 11, 2024
Matthew
Matthew, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Nov 5, 2024
Verified traveler
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 30, 2024
William
William, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 28, 2024
Richard
Richard, 1-night business trip
Verified Hotels.com guest review
6/10 Good
Oct 28, 2024
Decent location, not great ammentities
Decent hotel for one night stay located in a good location near the park. Ran out of food at breakfast so don't count on that when booking. Gym was limited. Room was comfortable but felt not super clean
Verified traveler
1-night trip
Verified Hotels.com guest review
6/10 Good
Oct 23, 2024
Verified traveler
4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 20, 2024
Paul
Paul, 3-night trip
Verified Hotels.com guest review
6/10 Good
Oct 11, 2024
Basic hotel, beautiful view of capital. But beds are horrible. Older amenities. But clean inside rooms.
KRYSTAL
KRYSTAL, 1-night trip
Verified Hotels.com guest review
2/10 Poor
Oct 10, 2024
Horrible hotel with a terrible staff.
Samantha
Samantha, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 8, 2024
Zachary
Zachary, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 4, 2024
Jonathan
Jonathan, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 30, 2024
Kristiana
Kristiana, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 29, 2024
Eddie
Eddie, 1-night trip
Verified Hotels.com guest review
6/10 Good
Sep 24, 2024
Arrived to the hotel and checked in, get to the room and it looked like one of the beds had been laid in. Called the front desk they were very kind and offered a new room, so we swapped. Our biggest issue with the hotel was the scary parking garage. It was narrow, dark, damp, and someone was fixing a car down there and had it on jacks.
Randi
Randi, 1-night business trip
Verified Hotels.com guest review
6/10 Good
Sep 16, 2024
Could have been better
This is not a boutique Hotel ! It served its purpose for what we needed, which has a place to lay our head at night. I first started off with a good time. I have an issue customer service to correct whatever the problem was very friendly to the negatives the room key card need to be updated because the system that they have now is outdated and terrible. Most people’s wallets are on their phones. My room did not have a phone in it and when I asked you about that I have no idea I cannot call the front desk to tell them I need more towels or a blanket because there was no phone in my room and I tried to call my cell phone, but no one picked up. Over all my stay was a 6 out of 10
Sha'Kyi
Sha'Kyi, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 16, 2024
Matthew
Matthew, 2-night business trip
Verified Hotels.com guest review
2/10 Poor
Sep 15, 2024
We were unable to stay due to illness and after multiple attempts between us and hotel.com staff we were unable to reach anyone at the site, neither was the corporate office able to get through to their own property. This speaks volumes to me and we were still charged. I will never book with any Ascend hotel again.
Debbie-Ann
Debbie-Ann, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 14, 2024
Beautiful view
It was a great room with a beautiful view. We were close to a lot of historic and federal places.