Terrible service. The AC pumps out heat when set to COLD.
Experience: Their gym equipment is broken and seemed for a while, but when I brought it up to them, they all chuckled and said they’d have the maintenance guy look at it in 5min after his breakfast. It gets worse. I had to come downstairs a few times and he was still eating breakfast so couldn't help me. 30min later, after heavily insisting, he said he’d have his ‘guy’ look at it. When I brought it up again to him the next day, it was as if it was the 1st time he had heard about my issue. Looked at the equipment and pretended he didn’t know it was broken. Anyway, I gave up and checked out early.
Summary: horrible service.