Booked a twin room as I was traveling with a friend, was given a room with a queen sized bed, returned to reception to advise the mistake, only to be told there were no twin rooms available despite my confirmation of having booked a twin some 6 weeks previous. Was offered a room with a double bed and a z bed, as it was 3 o’clock in the afternoon and we had an event to attend at 6 o’clock we had little choice but to grudgingly accept the room.
We had intended to stay for 2 nights, but because of the cramped conditions caused by jamming a z bed in beside the room bed and the general discomfort caused, we decided to cut our stay short and checked out, a day early, at 11 o’clock the next morning and returned home. Not happy at all and will not stay at this hotel again, spoiled the whole weekend.