The hotel needs total remodeling.
The breakfast food was limited. The toaster was broken…the toast fell backward on to the floor. The gal filing the empty bread container did not seemed concerned that the bread machine did not work properly.
Customer Service was disappointing
Joanne R
Joanne R,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 4 月 3 日
This was by far the worst experience I've ever had. The carpet was nasty, terrible lighting and no vent in the bathroom. My husband and I had to stand outside in the cold to wait for someone to let us into the building. They have a doorbell on the outside after 8 doors are locked and you have to wait for someone to let you in. Needless to say noone was at the front desk. I definitely DON'T recommend this place.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 4 月 1 日
Chloe
Chloe,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 3 月 30 日
Frache
Frache,1 晚好友同遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 3 月 30 日
Not what we expected
The front desk staff
Was very nice and friendly, my issue is the pictures online look nothing like that old hotel when you come in there is an awful old smell
Latasha
Latasha,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 3 月 18 日
Great trip.
The weather was great. I enjoyed the location of the hotel. You do have to pay for parking for the hotel and basically thru out Memphis, Tennessee.
Nicole
Nicole,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 3 月 13 日
Staff and Suite, b.f. blah
Needs updating. Breakfast is the same each day. Dont pay for breakfast via booking. Pay each day, since Hotels.com will not refund. We wasted $30, bc we prepaid for b.f. overall staff was AMAZING, we had a junior suite with incredible view. I would go back just for the junior suite and parking. The app wont let me upload photos, this is another reason im ditching hotels.com
Stephen J
Stephen J,4 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 3 月 12 日
Kris
Kris,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 3 月 11 日
Derick
Derick,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 3 月 10 日
Derek
Derek,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 3 月 9 日
Jerry
Jerry,2 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 3 月 9 日
5 star Spot
Great service quiet room great location
Aaron
Aaron,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 3 月 4 日
Excellent service
Bradley
Bradley,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 3 月 2 日
Perfection
The room was very spacious and clean. I walked in and was greeted by a very polite young lady. And every time I walked out she always showed she cared about everybody well being.
Catlyn
Catlyn,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 3 月 2 日
DeAndrea
DeAndrea,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 3 月 1 日
Lewis
Lewis,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 2 月 24 日
Sharon
Sharon,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 2 月 23 日
Love the HU
I always choose to stay at the HU. The location is perfect for a night out. The staff is always so inviting and helpful! Even though we are local, a stay at the HU is always a must!
Annastasia
Annastasia,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 2 月 23 日
Nice employees
They staff that worked both shifts was very friendly and the room was amazing .