The hotel offered a shuttle service to the plaza. They told us they would pick us up in 5 minutes. 40 minutes later they weren’t there. No one would take responsibility. I mentioned this to them at the time and at checkout and they didn’t seem to care. They were patronizing.
Arthur H
Arthur H,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月21日
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月20日
Wonderful!
Wonderful 4 night stay with my wife and kids, We tour the city and a ski area and the hotel is on a great location. Easy and free parking for our rental car. Excellent customer service!
GUSTAVO
GUSTAVO,4 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月15日
Melissa
Melissa,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月12日
Theresa c
Theresa c,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月13日
Gilda
The hotel was very nice the staff was so nice and helpful. You receive a lot of amenities for the cost of the hotel.
Rick
Rick,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月9日
Daryl
Daryl,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月4日
David
David,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月29日
The Haciendas were beautiful! Loved all the native Indian art both inside & out! Staff on the 3rd floor for breakfast & happy hour couldn’t have been more helpful & accommodating! Looking forward to my next stay!
Alida
Alida,4 晚好友同遊
Expedia 真實旅客評語
10/10 好極了
2024年9月29日
Wine & Chile Festival
Perfect
Quiet room
Friendly staff
Shuttle was wonderful
Linda
Linda,3 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2024年9月23日
We enjoyed our stay here but the property is in need of some updating and replacing worn out fixtures.
Rhonda
Rhonda,4 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年9月19日
Their happy hour allowed us to chat with other guests, which made the whole experience even friendlier.
Amanda
Amanda,2 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年9月18日
Little vacation for my boyfriend and myself and the property was amazing. Everyone was so nice and the amenities were great.
Monica
Monica,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月15日
We love this hotel. Great rooms, good restaurant, friendly staff, lovely pool and hot tub. We had excellent massages at the spa. Great location. We've been to Santa Fe several times over the years and have stayed at several Santa Fe hotels. This has become out go-to.
Patrick
Patrick,4 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年9月14日
Second time to stay here in 20 years. It will be my go-to next time as well!
The continental bkfst, happy hour and shuttle service take it to the next level.
Jill
Jill,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月13日
Very lovely hotel with friendly attentive staff. The location was perfect - easy to get anywhere you would like to go. Wonderful food. I highly recommend!
Polly
Polly,7 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2024年9月8日
We arrived right when a downpour struck It would have been nice if someone showed us where our room was cause or lent us an umbrella. And we asked but she couldn’t leave the desk. The room was hard to find and we were soaked. But otherwise a very nice place and we’re glad we stayed
JACQUELINE
JACQUELINE,1 晚浪漫之旅
Travelocity 真實旅客評語
10/10 好極了
2024年9月8日
The property is well maintained and the staff is friendly and courteous. Stayed in the Hacienda. Very quiet. Enjoyed the complimentary light breakfast and afternoon snacks. Able to walk to the Rail yard and appreciated the hotel shuttle. The massage at the spa was excellent.
Susan
Susan,4 晚好友同遊
Expedia 真實旅客評語
10/10 好極了
2024年9月5日
We had a beautiful stay at the Hacienda! Service was impressive and the location was fantastic.
Stacy
Stacy,3 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年9月2日
Well-appointed, spacious room. Clean. Terrific service. Got to meet Lyle Lovett at breakfast -- how cool is that!!
Bonus marks for being across the road from the Sage Bakery (outstanding on both a local and absolute basis).
Richard
Richard,4 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年8月26日
This became our new favorite stay in Santa Fe. Truly five star service. Clean facilities and kind staff!
Caroline
Caroline,1 晚浪漫之旅
Expedia 真實旅客評語
4/10 一般般
2024年8月21日
Overpriced
James
James,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年8月21日
Alfredo
Alfredo,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年8月19日
Great Place for an Opera Weekend!
Satsuko
Satsuko,3 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年8月18日
This review is for the Hacienda. The hotel is split into two areas. The Hacienda is a boutique area with smaller number of rooms and private butler with rooftop continental breakfast and evening drinks and appetizers. The facilities are slightly tired but the staff make up for this with their overwhelming kindness. In particular the butler service is awesome and over the top. They are friendly and take care of your every need. Carry luggage. Make sure your continental breakfast is comfortable. Make reservations. They did some little things that made our lives better without even being asked. 5 stars for the butlers but everyone here was kind. Pro tip: restaurant has great happy hour food deal 5-7pm. Food in restaurant was very good. Scallops and pork belly were amazing