The photos used to display the hotel showcase a better stay than you will actually find upon arrival. The rooms were old, outdated and not clean. The bed was not comfortable at all and vents and ac ran loudly all night. I did not stay there my second night it was terrible.
Erika
Erika,2 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年11月25日
Texas
We specifically chose this hotel for proximity to airport with an indoor pool for our grandchildren. The heated pool was not heated-when I asked, I was told the heating unit wasn’t working with no indication that the problem was being resolved. There was no info about this on hotel website or on the door of pool indicating this. The painted floor of the pool area was peeling up all over and sticking to our skin. There were never clean twirls in pool area-I had to ask for towels 3 times. The patio area was very dirty; the seat cushions were ragged n worn n patio rug is deteriating. Our room had stained carpeting n upholstery. We stayed 3 nights and were never given additional shampoo/bathroom toiletries nor were our bedsheets changed. There was food left in our frig from previous guest and no trash bin available in bathroom. There was no hair drier provided in our room and for some reason the guest phone was on the floor under a chair.
真實旅客
3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月17日
Nikita
Nikita,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月5日
La Toya
La Toya,2 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月3日
Roberto carlos
Roberto carlos,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月26日
Irene
Irene,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月25日
Maria
Maria,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年10月22日
WORST HOTEL STAY EVER
Our vehicle was stolen from your parking lot, and the attendant on Sunday Morning mockingly asked me "Was it really stolen or was it a repo? Because we are taking bets in the group chat." With a nasty smirk on her face, in front of many other customers. The room was okay, but neither tv worked and they only gave us 3 flimsy towels for 5 people. Also, the microwave did not work. I honestly want a refund, it was so bad. I will be calling corporate.
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年10月21日
Jose
Jose,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月17日
Great stay, great price!
My welcome was very pleasant, and both the room and facilities were very nice and clean.
Michael
Michael,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年10月9日
Pedro
Pedro,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月4日
BreAnna
BreAnna,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年10月4日
Tanya
Tanya,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年9月22日
Irma
Irma,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月17日
Dildra
Dildra,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月17日
Excelente servicio
luz
luz,3 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年9月15日
I didn’t like the smell in the room. The phones didn’t work. Cable sucked. The entrance to hotel had buckets out catching water from the ceiling. Need better pillows.
Mary
Mary,2 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年9月14日
Elton
Elton,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年9月13日
The pool was closed
Edmond
Edmond,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年9月5日
Cardiss
Cardiss,2 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年9月1日
It was exactly what I needed. A clean safe place to stay
April
April,10 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年8月31日
I don’t usually leave long reviews so I just want to say that our stay was satisfactory. Breakfast in the morning was okay as long as you got downstairs pretty early. The only complaint we had was that our room was wet and being shampooed when we arrived. We went back downstairs to let the front desk know but we were not offered another room and was asked to wait a few hours until the carpet and chairs dried. We kept our shoes on and sat on the bed. Everything was dry by late evening. We stayed for a week and we didn’t have a bad stay. It wasn’t the best hotel I’ve stayed at but by far not the worst.