The food was fantastic they a lot of healthy food.
SIDNEY
SIDNEY,6 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 7 月 31 日
Horrible Hotel
This is an all inclusive resort with horrible food that isn’t edible. Our kids couldn’t eat the food at all. The drinks were all watered down and the there is no carbonation to any of the beverages. We had to go out of the resort to eat. The kids play area for the slide was always closed because they had no staff to work it. Most horrible place to stay. Remember, you get what you pay for. The manager didn’t know how to handle complaints and was very rude. They tried to put us in a cheaper room when we paid for an ocean view. He insisted we were wrong
And I showed him the proof in his face. Finally we got the correct room. On arrival the hotel was supposed to send someone to pick us up and we waited for 2 hours in the heat. Kept calling the hotel and they kept saying that they are coming and they never came. We had to get our own taxi to the hotel. No one ever apologized. This is the most horrible establishment. Please
Don’t come here you will regret it.
Roi
Roi,6 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 22 日
Staff was very friendly, food was okay, resort was clean.
Amy
Amy,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 22 日
En genera, buen hotel.
Muy buen lugar para vacacionar. En julio hace demasiado calor. El sol pega fuertísimo. La playa es de arenas ardientes, en donde no se puede caminar descalzo. El mar del hotel es mar abierto, de manera que no se puede nadar en él. Lo único verdaderamente malo de este hotel all-inclusive es la comida, tanto en cantidad como en calidad; pero la gente de la cocina se desvive por ayudar.
Luis
Luis,7 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 13 日
Clean place, staff super friendly. Great place to enjoy time with family.
真實旅客
5 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 1 日
Excelente hotel
Problemas con el app para reservar restaurantes , pero el servicio en general muy bueno .
David Omar
David Omar,4 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 28 日
Valeria
Valeria,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 18 日
Lilian
Lilian,6 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 15 日
Súper en todos los sentidos
Lissette
Lissette,4 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 12 日
Susana
Susana,4 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 4 日
Muy buena atención, solo a veces hay personal un poco hostil, pero fuera de eso todo bien!
Sofia Elizabeth
Sofia Elizabeth,3 晚家庭旅遊
Expedia 真實旅客評語
6/10 不錯哦
2025 年 6 月 4 日
food needs better options .
GLADYS G
GLADYS G,4 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 6 月 4 日
Janaki
Janaki,5 晚旅行
Expedia 真實旅客評語
2/10 不太好
2025 年 6 月 2 日
Bad service bad food bad everything..even worse if you a person of color!!!!
Rache
Rache,3 晚好友同遊
Expedia 真實旅客評語
2/10 不太好
2025 年 6 月 2 日
I accidentally booked the wrong resort and realized the mistake upon arrival. While I understand the error was on my end, I was surprised and disappointed by how unhelpful the hotel was in trying to assist. They wouldn’t offer even basic support in transitioning to their sister resort next door. It felt like they were more focused on policies than on providing a good guest experience.
Nick
Nick,4 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2025 年 6 月 1 日
Ken
Ken,3 晚旅行
Orbitz 真實旅客評語
8/10 非常好
2025 年 6 月 1 日
victor
victor,2 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2025 年 6 月 1 日
Rooms were okay, communication about availability amenities was nonexistent, the all-inclusive food was poor, buffet times not communicated either. Hotel does have a spa but masseuse was either distracted or just poorly trained, no uniformity to the massage flow, often times used just one hand basically just lightly touching. Almost felt like they were on their phone or something while performing the massage. Overall not impressed, would not stay here again.
Molly
Molly,1 晚好友同遊
Expedia 真實旅客評語
6/10 不錯哦
2025 年 6 月 1 日
Property was not as clean as I would have liked. Food was not exceptional just okay. Rooms were not clean and had multiple issues. At one point we had water leaking from the floor above. Shower, sink, and toilet was clogged at one point. The staff was great.
Thomas
Thomas,6 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 6 月 1 日
Truly enjoyed our time at this resort. Atmosphere was exactly what were wanting for our family.
Jose Chavarria
Jose Chavarria,4 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 31 日
The people here are always wonderful. We have been many times and always can’t wait for the next time. Great family environment, entertainment, staff is accommodating and friendly. We didn't get to go to the restaurants this time. But the food was always great. Would be nice if they could accommodate when multi-families travel together at the restaurants. Still - can’t wait until next time.