We checked in and the keys were unable to be activated so security had to let us in to a room in which the door was pretty much stuck needing force to open and close. But worst of all, the room smelled like animal pee. And no new room was offered. This hotel has gone downhill.
真實旅客
3 晚旅行
4/10
Nicholas
3 晚旅行
10/10
The toilet in my room was leaking and they never came to fix it. Other than that it was clean .
Shavone
2 晚好友同遊
10/10
Ruben
2 晚旅行
10/10
ann
3 晚旅行
10/10
Another great stay.
Donna
1 晚旅行
10/10
Amanda
1 晚旅行
8/10
Lovely option for a stay on Staten Island. Quiet, clean, spacious rooms! Friendly service/front desk! If you’re coming in from out of town you need a car to get here. Lots of parking, although a good amount of cars parked in the lot are purposely taking up two spaces.
Lisa
1 晚旅行
10/10
Alfred
2 晚旅行
10/10
Alfred
1 晚旅行
6/10
Elizabeth
4 晚家庭旅遊
8/10
Monica
5 晚旅行
10/10
Terriea
2 晚旅行
10/10
Everything from check in to check out was perfect. Front desk staff was amazing and very helpful. The room was clean and smelled wonderful.
Jason
2 晚旅行
10/10
The staff and property are awesome. My experience with Expedia was questionable. I booked a two queen room and unfortunately the hotel was not able to accommodate that needs so I had to sleep on a roll in bed. Although the staff was above and beyond, trying to accommodate, it was not their fault.
Jennifer
1 晚好友同遊
10/10
Great, renovated and modern room. Large car park. Friendly service.