8/10 Very Good
Feb 3, 2025
The inside and outside of the hotel need cleaning.
I stayed there twice in one week. 1/25-1/26. 2/1-2/2. The weekend of the 25th was not great. All of the floors were being chiseled up and tiles being installed. The contractors took ALL of the toilets lobby area. Why they would be tearing the place apart is beyond me. Ice Machine didn't work. One elevator was down. If it wasn't for Stephanie bring so polite and professional, we would have walked out. She genuinely cares and did everything possible to make sure we had whatever we needed. She is AMAZING. The
Weekend of 2/1 I had a Cardiac Episode, and had to dispatch Paramedics to the Hotel. Again Stephanie showed kindness keeping my 6 month pregnant daughter calm while the Paramedics examined me. She is an asset to the hotel. And a wonderful human being. I cannot say enough about how she went out of her way for me and my daughter.
John
John, 1-night trip
Verified Hotels.com guest review