The shuttle drivers were wonderful and the front desk staff were pleasant. However, theocatuon was a bit sketchy and the rooms were in need of a remodel. The furniture was in disrepair and the carpeting was ragged.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025年1月29日
Poor Management
When booked a few months ago, I called hotel to confirm Hobby Airport shuttle; upon arrival at airport I called hotel and was told they don’t pickup at Hobby Airport
Had to pay Uber $60
Checkin was fine, desk clerk very pleasant
No phone in room
Mattress & pillows were totally worn out
Fire alarm went off at 12:30 am, no communication or personnel at desk to inform us as to how situation was being handled
No milk for cereal, only toast available for continental breakfast
At checkout I asked about compensation for inconvenience of fire alarm with front desk, young man was unresponsive
I canceled our post cruise reservation due to hotel’s issues & personnel
Dennie E.
Dennie E.,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025年1月29日
Fire alarm went off and stayed on for over a hour after midnight ,with no explanation.
george
george,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年1月27日
Hotel de una noche está bien
Es un hotel para una noche está bien necesita limpieza en algunas partes de la habitación la persona que atiende en las noches es de lo peor 0 servicio al cliente
Bruce
Bruce,1 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2025年1月25日
No es seguro ni limpio
Hotel con mal olor personas extrañas en los pasillos no es nada seguro llegó la policía 2 veces a revisar habitaciones
Bruce
Bruce,1 晚商務旅行
Hotels.com 真實旅客評語
4/10 一般般
2025年1月20日
Not Great
patricia
patricia,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月8日
Jérôme
Jérôme,2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025年1月4日
Janette
Janette,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年12月30日
Margaret
Margaret,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月29日
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月10日
Necole
Necole,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月4日
Alyssa
Alyssa,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月19日
Amber
Amber,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月19日
Very good value for the price
Tracey
Tracey,1 晚旅行
Orbitz 真實旅客評語
4/10 一般般
2024年11月18日
I think they need to better educate their workers on how to take obviously a hotel deposit and put it in pending on my credit card rather than charge my card and I have to wait for days to get my $100 in return had they have done it correctly I'd have got it back immediately they would have released the hold on it and so now tonight will be the second night I've had to sleep in my car because I needed to have my deposit back in order to book another room
Michelle
Michelle,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年11月18日
CLEVELAND
CLEVELAND,2 晚商務旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年11月17日
I can’t recommend this property. Room very dirty and run down. Zero towels in room and when we asked for some the front desk person looked confused and said he didn’t have towels.my partner pressed him on it and almost asked to take towels form an unoccupied one but luckily two towels were produced (for four people). The shower was dirty and I was afraid to touch anything in the room. Weird smell throughout the place and in the room. Did not feel safe here with my children.
Dara
Dara,1 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2024年11月16日
Good value and convenient location to stay for a night before flying away IAH.
Xiao
Xiao,1 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2024年11月13日
Sita Lucia
Sita Lucia,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年11月12日
Cordula
Cordula,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年11月12日
Very accommodating
Victor
Victor,5 晚旅行
Orbitz 真實旅客評語
10/10 好極了
2024年11月11日
Really helpful and patient staff. Location is in walking distance to a few shops to buy food. Also great to have free pick up and drop off at the airport and free breakfast. Highly recommend if you’re on a layover due to location and amenities.
Mihi
Mihi,1 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年11月10日
Took a minute for the air but other that everything was good