The heater was not working in the first day, under -2 temperature in the winter. The staff should test the facilities in advance, considering such a classic, high-end, quality hotel.
Wei Hsin
Wei Hsin,2 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2023年10月2日
Good
XIAO HONG
XIAO HONG,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2019年11月20日
很好,用心的一家酒店
因為參加了4日tour, 所以分別住了兩次這間酒店
第一次是住在8樓,閣樓有兩層,比較舊但有特色,都很舒適滿意
第二次是住在5樓,是得新的裝修,設備很好,十分舒適
而且酒店是用GHD的風筒,第二次房間還有GHD的直髮夾,很好用
酒店房有兩個迷李whiskey welcome drink
每日都有報紙在門口
酒店位置好,就在north bridge,到舊城,prince street ,都很方便
Check in check out 都很快
兩次住宿體驗都非常好,如再去旅行,都會入住
SZE WAI
SZE WAI,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2019年11月13日
地點很方便,舒適
Sze wai
Sze wai,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月22日
Great hotel in great location
Great location and lovely staff.
The room was very nice and a great size, although it looked out on to a brick wall which made it very dark.
The breakfast was very good and the service was excellent.
Lyndsay
Lyndsay,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月22日
Perfect place in Edinburgh
Wonderful classic hotel with great location. Wonderful restaurant.
Susan
Susan,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月20日
Heather
Heather,4 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月17日
Almost excellent...
enjoyed our stay overall. at checkin we were told our room was small and asked if we wanted to upgrade. we declined and were delighted with our cosy room on the 8th floor which offered fantastic views across the city. staff were all very helpful.
our only disappointment was breakfast on the first morning which cost £22.50 each.
some of the food on the hot buffet was shrivelled and the fried eggs were set hard....disapponting for a hotel of this standard at that price.....even a premier inn cooks fried eggs freshly for their customers!
when asked if everything was ok we replied no, told them what the problem was and the staff agreed to fix it thefollowing day, which they did.
The hotel is very central and ideally situated if travelling to Edinburgh by train.
Had it not been for the issue with breakfast, this would have been a rating of excellent.
John
John,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月7日
Great location and Hotel. Comfortable beds. Family suite is huge.
Dennis
Dennis,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月2日
Great central hotel for your Edinburgh experience
Wanted a classy hotel with nice spacey rooms and great service and that is what we got. Very nice service, very nice room and the location could not be better. Was pretty pricy but what to expect in December in a city like Edinburgh. Starting to get a bit worn, so hope they keep up with their maintenance
Kyrre
Kyrre,4 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年12月31日
Some staff really tried to serve and provide a great experience whereas one or two others seemed a bit uninterested or stressed with other activities. Fairly nice rooms but not as light as we would have hoped. central location close to Royal Mile, but quite busy around it with lots of construction.
真實旅客
3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月29日
Vanessa
Vanessa,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月29日
Holly
Holly,4 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月21日
T R
T R,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月19日
Dean
Dean,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月14日
Perfect
Wonderful welcoming lobby with lovely staff. Our room was divine and exactly what needed to celebrate our anniversary. We will definitely be back!
Laura
Laura,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月12日
Joakim Ivor
Joakim Ivor,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月12日
A lovely room with a very comfortable bed, sofa and nice bathroom. Cosy and quiet whilst being in the centre of town.
Miss
Miss,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月2日
Awesome
Great location for a stay in Edinburgh.
Leonor
Leonor,4 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2024年12月1日
Edimburgo
Primeiro
Dia só foram arrumar o quarto no fim
Do dia
Café da manhã deixa a desejar
Paulo
Paulo,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月25日
Roger
Roger,3 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月25日
Heather
Heather,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月20日
Beautiful but not easy
A beautiful space, but more form than function. The heat wasn't working. Our otherwise beautiful bathroom had a slightly musty smell, little shelf space for our things, and shampoo, etc., pumps that were difficult to work. The in-room safe was needlessly complicated to work. But the staff was uniformly friendly and helpful.
真實旅客
2 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月17日
Girls weekend
Fantastic location for accessing the royal mile. No parking at hotel but a few 24hr car parks a short walk away. Little bit of train noise but given the proximity to Waverley station that is to be expected. Room was spacious and well equiped