Staff was wonderful. The room was pleasant. Couch was extremely uncomfortable. The bed was not great. We chose this hotel because it had a restaurant on site and we had eaten at other Embassy suites haven’t very good in the past. Our dinner was not good. Fish was horrible. The chef did not cook it properly. The inside batter was still mushy. The fish itself was not good tasting. We sent it back. The chicken wings were really good. The southwest eggrolls were a disappointment. Mushy inside.
Bryon
Bryon,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月23日
Top Notch
The front desk was very friendly. The suite was well decorated & clean. The bathroom sink had a large crack, (but glued & not leaking) in it. The sheets smelled nice & the bed & pillows were comfy. The full breakfast was top notch.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月19日
Joshua
Joshua,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月14日
Shelbie
Shelbie,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年12月9日
No heat
The heat did not work and it was 27 degrees
Latoya
Latoya,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年12月7日
*good with room for improvement
The living room area had a musky smell. Found a live roach in bathroom. Killed it. Breakfast was fantastic. The weather had quickly got very cold so the heated pool was chilly. And all staff i encountered were very polite and friendly.
DeeAnn
DeeAnn,1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2024年12月7日
Such a disappointment!!
I was very disappointed with this Embassy Suites. The accommodations were very uncomfortable. The hotel controlled the temperature controls and they did not adjust for the 20-40 degree weather. Rooms thermostats could not go beyond 72 and was blowingcold air. My poor elderly parents were freezing the entire time. They changed rooms 3 times. The staff did provide a space heater but too much money was paid to be in a cold room. The dining area was also cold because it was near the entrance. This made the lackluster breakfast buffet even less appealing. Ice machines were disgusting. The only saving grace was the staff. Most of them made a good effort to provide good service. Embassy suites is just not worth the price anymore. Disappointment in the chain is becoming the norm.