I had issues with room after check-in. My room was cold and went to front desk and clerk wasn’t around for 30-40 minutes with customers waiting and others looking for a room. The clerk seem to be acting funny and it wasn’t pleasant at times as a Marriott member. I checked the room thoroughly and lamp by bed was broke, and pillow case had food stains on it. The carpet was terrible and need to be cleaned.
The new clerk at 11:00 pm shift was even stunned the other clerk wasn’t around and no one attending the front desk. Thanks to Cora for seeing the notes and addressing it to me. Better service is needed ASAP or have Marriott call me.
真實旅客
1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年2月7日
The hotel was very clean but the only complaint that I have would the mattress. The mattresses were too hard.
Tyrika
Tyrika,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月6日
Loved the room and the location
This was my first time staying in Nashville and the location was perfect !! Service was excellent and check in and out was a breeze . The room was amazing and so clean and inviting . I’ll definitely be returning here soon
Shauna
Shauna,2 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2025年1月1日
Great option for Nashville stay
This was the best cost option for a stay in Nashville for a sporting event downtown (Nissan Stadium). Minutes from downtown, they offer a decent breakfast and an indoor / outdoor pool. The indoor pool is not too big but if you can get there at the right time there is plenty of space. The rooms and hotel in general where kept clean.
The only negative about this location is a pet peeve of mine - charging for parking.I can understand the need for this charge for a downtown location where parking is tight but not so much in a location like this.
真實旅客
3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月28日
Angel
Angel,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月17日
Robert
Robert,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月15日
Robin
Robin,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月12日
Good Stay
The front desk ladies were incredibly nice and helpful. The breakfast selection was ok, not the best. The shower could use new shower heads and spouts.
Hillary
Hillary,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月9日
Carson
Carson,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月26日
devon
devon,2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月24日
Decent and fairly clean hotel for the money. Hot tub taken out and rooms seem smaller than comparable properties.
John
John,1 晚商務旅行
Expedia 真實旅客評語
8/10 非常好
2024年11月20日
KEITH
KEITH,3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月13日
Harvey
Harvey,2 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024年11月11日
Extremely disappointed
Our first room was an ada room, which was fine. However the beds were extremely loud and squeaky and uncomfortable. One move was noisy like it was a bed spring mattress, without a mattress. The springs could be felt.
The bathroom shower flooded the whole bathroom floor and the fan did not work, so the bathroom stayed musty and wet.
I talked to the front desk and luckily they switched us rooms.
The second room wasn’t cleaned properly, had a substance on the toilet ( see photo).
No hand soap for handwashing and the fan also didn’t work. There was trash in the room across from us in the hallway for 3 days! It smelled so disgusting.
The beds were in even worse condition than the first room.
So firm and springs were penetrating through. There was no pillow in the pillows, they were flatter than a cardboard box.
真實旅客
3 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月11日
Room was clean and spacious
Tammy
Tammy,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月3日
Place is conviently located between all the places to explore in Nashville, clean, good breakfast and coffee, staff helpful and friendly.
Aaron
Aaron,5 晚家庭旅遊
Travelocity 真實旅客評語
10/10 好極了
2024年10月28日
Raquel
Raquel,3 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年10月22日
Joseph
Joseph,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年10月21日
Overall check in was very slow. I was the only person in line and the employees were in the back chatting and I had to wait nearly 5 min before someone came up to help me.
The room was very dirty, mold on the shower curtain and rust spots throughout the bathroom.
My expectations weren’t high but there is also a minimum standard.
Mark
Mark,1 晚商務旅行
Expedia 真實旅客評語
10/10 好極了
2024年10月5日
It was great for my vacation, the area had lots of dining that I could walk to if needed. The room was very nice
Lauren
Lauren,2 晚好友同遊
Orbitz 真實旅客評語
2/10 不太好
2024年9月30日
Broken lamp, AC did not work, reported to staff, never fixed.
Richard
Richard,2 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年9月29日
My wife and I stayed overnight for a concert. We needed to check in early and the staff was very accommodating! The room was nice and clean and we would definitely stay here again!
Jeremy
Jeremy,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月27日
z
z,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年9月24日
Room was clean, parking is easy, limited food within walking distance, but there are some and lots just a short drive. Breakfast was pretty basic, just eggs and sausage hot, the rest was standard fare. Would definitely stay again for business trips.