Took multiple rings of a doorbell over a 12 minute wait before a worker came to the desk to check me in (around 5:30 pm on a Saturday.). No Wi-Fi password provided at checkin or on anything in the room. No directions for TV or anything else, as is standard elsewhere. One lamp base covered with sticky stuff. One lamp bulb out. Toilet paper holder broken. Refrigerator door should have been hinged on opposite side. An older, cheaper place to stay, but I often stay at similar places that are 3-4 star.
真實旅客
1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月3日
Room was clean you could smell it as you walked in. Toilet was clean somewhat had dirt under the lid but overall nice place
Untreia
Untreia,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月2日
Security deposit on room that was not disclosed
Upon check in clerk informed me that I had to put a 100.00 dollar fee for security I was never told this when I filled out paperwork online. I asked when I would receive the money on my credit card and was told a week. I found this to be unacceptable and felt that my money was being used to receive interest on. Please advise
Mary
Mary,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年10月30日
Deon
Deon,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月21日
Taseen
Taseen,1 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年10月13日
The room smelled like grease from a restaurant kitchen..the refrigerator was dingy all over
Mark
Mark,2 晚家庭旅遊
CheapTickets 真實旅客評語
2/10 不太好
2024年10月13日
Terrible, do not stay here.
I booked this hotel for one night. Upon arrival the pictures looked nothing like the actual rooms. There is a strong cigarette smell present throughout the entire hotel. There was a broke plate in the parking lot. Since this was somewhere we were just sleeping at and not spending a lot of time at we did not want to make a big deal. But after freshening up and leaving we come back to notice a room key on the floor that was not left by us. The room also began to smell of marijuana. The fridge was also leaking and there was a puddle. Our legs were also itchy. We had to leave at 11pm and drive 3 hours back home because I am allergic to smoke and my throat began to itch and swell. This place is so unprofessional and should not pass a health check
Randi
Randi,1 晚好友同遊
Hotels.com 真實旅客評語
2/10 不太好
2024年10月10日
Dump
Stains in carpet, odor, mildew in shower. Disgusting
Had to call front desk to make sure they were aware of massive stain in middle of floor so I wouldn’t lose my deposit.
Logan
Logan,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年10月6日
The service was poor. No daily cleaning service.The rooms were non-smoking but the rooms smelled of smoke.There was a cigarette butt left in the sink.The sheets were not tightly fitted to bed but the bed was clean.The smoke detector had a towel stuffed in it. I can say the refrigerator was the cleanest of all. This hotel will not be my choice when returning to Chicago.
Pamela
Pamela,2 晚家庭旅遊
Expedia 真實旅客評語
6/10 不錯哦
2024年10月6日
The internet worked very well but a car was stripped in the parking lot all tires were gone ; the refrigerator in room did not work and was very noisy you heard the fan on it was hitting something all night
Raymon
Raymon,9 晚旅行
Expedia 真實旅客評語
4/10 一般般
2024年10月3日
Prices are a bit high for a weekly rate it’s crazy how they charge more than a mortgage! A month
Kayla
Kayla,1 晚家庭旅遊
Expedia 真實旅客評語
2/10 不太好
2024年9月22日
This hotel looked like something out of a scary movie , definitely not like the pictures. I was scared to even hit the light switch let alone lay my head there. I was charged by the hotel even though the Expedia listing said pay at check in. Then it took days to get my refund because I had to call corporate considering nobody answer the hotel phone and when they do the general manager is never available. Mind you I looked at 3 different rooms before I decided to leave and go somewhere else because I was so tired that I really wanted one of them to be in good enough condition to lay my body on their beds. Worst hotel I have ever seen in my life.