Hotel quite old, but good location. Gym room very big very good.
Careless, Unprofessional and Impolite
I booked 2 rooms including 1 with additional bed.
During check-in, the staff just realized that i booked a 3 ppl room and a 2 ppl room. Although he said the room service would immediately set it up for the additional bed, we waited for more than 30 min..... Disappointed as all booking information was on their paperwork aleady.
Second, during check-out, they said we comsumed a can of beer but in fact we did not. I clearly declared this once at the counter and asked their room service staff to check again by saying that it was definitely inside the fridge. After a while, they insisted that the beer was not there and would like to charge me on that. Then i went up to the room again and checked the fridge in front of the staff. of course,i foound the beer inside the fridge. Then they blamed me on putting the beer at the back of the fridge. How unprofessional and impolite they are.
I would not suggest u guys go there as i think no one would like to have anger in their leisure trip.
Definitely NO 2nd time for me!!!
...Only good things are:
1) its location if u want to attend local tours to external island
2) allowing check-out at 2 pm upon request
Chambre très confortable
Hôtel de qualité et personnel très courtois. J’ai été plusieurs fois à hôtel et je vais y retourner si l’occasion se présente.
I got food poisoning here! The response was that they have food brought in fresh everyday which obviously I cannot know for sure but the food sits out for about 4 hours and essentially the same food was offered the next day....and we were just about the only people eating the breakfast there so I doubt they threw it all away each day.
Also, the bed was not clean!!! I checked in late and took a shower and got into bed exhausted from a day of travel and it was a gritty sandy bed. I brushed off as best as I could and then I put on stretch pants to go to sleep as it was late and I wasn't going to wait for who knows how long for them to come change the bed. I called for a change the next morning and they asked why I didn't call the day before if there was sand. I explained that I was too tired to deal with the wait, etc. but why the 3rd degree?
Lousy pool location (access by stairs above the health club) with no food or drinks allowed and a half dozen uncomfortable lounge chairs with no tables or umbrellas. Only one other person was there each time we went which is good I guess but there's a reason nobody was there. IT WAS NOT A FUN POOL!
If you do decide to stay here beware of the bed/room differences. Don't pay more to get a king bed as they are all king beds or 2 twin beds. They don't have any double beds. I paid twice as much to get a King bed as my son who reserved for the one with a double bed and he had the same exact room as us with a king.