Hotel quite old, but good location. Gym room very big very good.
KAR LAI
Hotels.com 真實旅客評語
4/10 一般般
2015 年 5 月 7 日
Careless, Unprofessional and Impolite
I booked 2 rooms including 1 with additional bed.
During check-in, the staff just realized that i booked a 3 ppl room and a 2 ppl room. Although he said the room service would immediately set it up for the additional bed, we waited for more than 30 min..... Disappointed as all booking information was on their paperwork aleady.
Second, during check-out, they said we comsumed a can of beer but in fact we did not. I clearly declared this once at the counter and asked their room service staff to check again by saying that it was definitely inside the fridge. After a while, they insisted that the beer was not there and would like to charge me on that. Then i went up to the room again and checked the fridge in front of the staff. of course,i foound the beer inside the fridge. Then they blamed me on putting the beer at the back of the fridge. How unprofessional and impolite they are.
I would not suggest u guys go there as i think no one would like to have anger in their leisure trip.
Definitely NO 2nd time for me!!!
...Only good things are:
1) its location if u want to attend local tours to external island
2) allowing check-out at 2 pm upon request
BRUCE
Expedia 真實旅客評語
6/10 不錯哦
2025 年 8 月 14 日
Fin service og imødekommende personale, men hoteller er virkelig gammelt og slidt
Boede i executive suites, og det var billigt, men ikke særligt imponerende stand
Jesper L.
Jesper L.,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 11 日
Phanida
Phanida,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 9 日
Jiraporn
Jiraporn,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 20 日
Phuket Royal City Hotel
Hotel was lovely it is in a very good location close to Phuket old town
Lots of shops & restaurants close by and few minuets walk to a 7/11
Reception staff Au Aum & Tory were very polite and helpful
Overall it was a perfect place to stay
John
John,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 5 月 28 日
I’m a regular customer
I like it because of many things. 1. Parking, view, and the breakfast buffet. Food is excellent and staff very polite and attentive
Eugene
Eugene,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 18 日
Yoko
Yoko,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 8 日
Lovely, friendly staff.
Ann-Marie
Ann-Marie,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 7 日
Must stay
What an amazing place, great location walking distance to old phuket town and there are many good eat places around the hotel
Andy
Andy,9 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 4 月 28 日
Excellent customer service from check in to check out. Great location. Free EV bus every 15mins that goes in a loop around town. The hotel has been on established for quite amount of years.
Benny
Benny,2 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2025 年 4 月 25 日
The house keeping was alway late to clean the room. They showed up around 6pm when we returned to the hotel for the two nights. That was disappointing.
Simeon
Simeon,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 15 日
Good accomodation. Roomservice even until 5pm
Kamigar
Kamigar,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 3 月 31 日
Excelente hotel, excelente el desayuno, la zona super céntrica
Cesárea
Cesárea,2 晚好友同遊
Expedia 真實旅客評語
10/10 好極了
2025 年 3 月 29 日
Ideal location close to old town
Ideal location, 5 minutes walk into old town with loads of restaurants & bars to choose from. Great view from the rooftop bar & restaurant on 19th floor. Large,clean rooms. Good choice at breakfast buffet.
Kathryn
Kathryn,1 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 3 月 21 日
Lisa
Lisa,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 3 月 13 日
Andrea
Andrea,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 3 月 9 日
Good for one night
Nice big hotel. Good pool. Roof restaurant (food average).