the hotel doesn't deserve being a 4-star, poor service in receiption, impression was very bad.
真實旅客
Hotels.com 真實旅客評語
10/10 好極了
2024年10月25日
Excelente localização e custo benefício
Excelente localização próxima da estação ferroviária, das locadoras de veículos e de diversos restaurantes e atrações turísticas. Quartos amplos e café da manhã muito bom.
Lucio Max
Lucio Max,2 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2024年10月3日
Itamar
Itamar,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年9月27日
Bom e bem localizado
Hotel bem localizado. Dá para ir a pé para todas as atrações. Chegamos de carro, e é quase impossível parar na frente do hotel para deixar as malas. O funcionário que fez nosso check in não nos ajudou em nada com relação às informações sobre o estacionamento. Deixamos as malas no hotel e procuramos um estacionamento por conta própria. Diária de € 40, mais o valor para atravesar a zona ZTL. O hotel é antigo, mas o quarto é confortável. Bom café da manhã.
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年9月24日
Centrally located
Walter William
Walter William,2 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年9月22日
ease in florence
very clean. very convenient location.
Amy
Amy,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年9月13日
N
N,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年8月29日
I am usually not a person to take additional effort to give review of the hotel but Hotel Atlantic really annoyed me. The location of the property is really good but the property and the staff are really cold and rude. It was nearly 30 degrees temperature and the AC in the room were not working. When we first entered, we thought it will take some time however full night we were sweating. when we complained about it next morning that time the staff said that the control of the AC is from downstairs and he will make it work. There was no difference. Again in the evening we went to the reception, but the lady staff just gave us a cold look. In the elevator we met other customer and asked them whether their AC is working and they said its not however they requested for a fan. Finally there was some cleaning staff on the floor whom we requested for a fan and he got us a small table fan which hardly made much difference unless you are standing in front of that fan. Moreover the hotel gives only one card key so if you are stepping out with the key and come back to the hotel after few hours, your room will be a furnace as everything will be switched off. We requested for another key for which the staff said that they don't have any more keys to give. Also the photo of the room on expedia is not what we got. It is a shame that they are charging almost £100 a night with no AC and poor customer service. Basic temperature to sleep comfortably should be main aim of hotels.
Gazala
Gazala,3 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年8月28日
Very friendly and accommodating staff. the refreshing cold water and bread snacks available in the lobby is much appreciated specially during the scourging heat in August. The hotel is very convenient to all the tourist spots, shopping areas, bus station for day tours and of course the SMN train station.
Thank you
Milagros
Milagros,2 晚好友同遊
Expedia 真實旅客評語
8/10 非常好
2024年8月24日
Hotel molto bello e comodo, vicino alla stazione e al centro. Forse il bagno della camera superior in cui ho soggiornato andrebbe ristrutturato.
ANTONELLA
ANTONELLA,1 晚好友同遊
Expedia 真實旅客評語
4/10 一般般
2024年8月13日
Nicht gefallen Zimmer
Maria
Maria,7 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年7月29日
Properties location was good, and the room was clean
What we didn't like was the fact the air conditioner was locked at a certain temperature and the room had ZERO circulation making the room very warm and uncomfortable