Convenient location, one minute’s walk to tram station, staff are polite and helpful, worth to stay
Wai Keung
Wai Keung,8 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2019 年 4 月 19 日
quiet but a bit far from the city center
close to monorail station
Peter
Peter,5 晚旅行
Expedia 真實旅客評語
10/10 好極了
2019 年 2 月 15 日
wen
wen,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2018 年 8 月 9 日
物超所值
物超所值。離電車站近,只是附近不熱鬧。
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2018 年 5 月 7 日
Eric
Hotels.com 真實旅客評語
6/10 不錯哦
2017 年 8 月 15 日
We have 2 kids. Although they are free of charge, but the sofa bed is not comfortable for sleeping.
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2017 年 7 月 28 日
洗澡間的排水相當的緩慢,造成浴室淹水至房間,洗澡遮蔽拉簾設計不良,太短了,有待改進。
洗澡間的排水相當的緩慢,造成浴室淹水至房間,洗澡遮蔽拉簾設計不良,太短了,有待改進。
CHIHCHANG
CHIHCHANG,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2017 年 3 月 1 日
feel good...but restaurant menu is not good enough, so limited.
Hou Chung
Hotels.com 真實旅客評語
4/10 一般般
2017 年 1 月 5 日
Family-oriented hotel in a quiet area
We traveled from Zurich HB to the hotel by tram on the 1st 2 days. It took us at least 8-10 mins by Tram 4 from Zurich, Sihlquai/HB stop to Technopark stop; while it took about half an hour on foot from the hotel to Zurich HB. 2 supermarkets are located in the opposite building named Puls 5.
The hotel is family-oriented, so if you don't have kids and are looking for a quiet place to stay, this is not the best choice ~ soundproofing is so bad. Every time when people next doors slammed the doors & windows, we could hear the noise so clearly and feel the wall shaking. We could also hear kids (next doors / upstairs) screaming and jumping. One more thing, since we arrived early and couldn't check in yet, we left our luggage at the hotel. However, the staff didn't store our luggage in a luggage room instead they just left everybody's luggage at the lobby ~ we think this is quite unsafe & not professional. Other than these, the room is actually very spacious; and the hotel's facilities are okay.
C
Expedia 真實旅客評語
8/10 非常好
2016 年 10 月 17 日
this hotel is clean and tidy.
I am impressed by the professionalism and attitude of the hotel .not much
真實旅客
Expedia 真實旅客評語
6/10 不錯哦
2016 年 9 月 25 日
Staff at Reception / Check in are not friendly at all ! Only a young lady (forgot her name) is professional and provided good service. Other than this lady , other staff at Reception provide poor service to the customers. We arrived the hotel at 11:45 and asked a mature lady staff whether we can have room now. She said "Unfortunately your room is not available yet and check in time is 2:00pm. Then for some reason, we waited at lobby. Then I found another young tall lady who appeared more friendly. So I tried again. The young lady said no problem, please give her 15 mins for preparation. Oh my ! How come two different answers ! During our stay for 3 days, we also asked the staff (a guy and that mature lady again) some questions. They just answered I don't know......
Poor hotel !
真實旅客
Expedia 真實旅客評語
6/10 不錯哦
2016 年 8 月 6 日
Good view to farmhouses
Very good view to traditional farmhouses in swiss. Staff are veey nice and helpful. A little bit far from the train station and city centre.
Without doubt one of the best hotel I stayed during my trip to Switzerland. We were warmly welcomed by the staffs… the room was allocated immediately upon arrival. The staffs were extreamly friendly , flexible restaurant… nice ambiance’s.
Subhendu
Subhendu,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 23 日
Vanessa
Vanessa,4 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 20 日
Nice hotel in a convenient location for the city centre. Resturant didnt have much choice.
Pete
Pete,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 2 日
I would not stay here again.
Our bed was two single beds pushed together so you kept falling down the middle of them during the night! Which meant me and my wife could not hug! The pillows were really hard, like rocks! Did not sleep very well. The morning buffet was so expensive, even though the kids were “free”, it was still 31 Swiss Franks per person!!
Ian
Ian,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 27 日
Lucrecia
Lucrecia,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 7 月 27 日
Very unexpected response from Novotel Resv team
I was very disappointed with the customer service from the Novotel Reservations team. Unfortunately, my wife fell sick and we had to cancel my plan partially. Even after describing the whole situation and sharing all the the travel documents with the Reservation department, they simply ignored my case and avoided to help. It was not expected from a reputed hotel like Novotel. If they care about their customer and discuss this matter further, I would love to talk to them.