Bay view suite was an excellent space with a wonderful view.
真實旅客
2 晚好友同遊
Hotels.com 真實旅客評語
4/10 一般般
2025年2月18日
Stay away
The hotel was run down and dirty. Needs an update badly. Tiny rooms, poor AC didn't keep the room cool, even on a cool night.
Joe
Joe,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年2月17日
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年2月12日
Easy to explore
Rooms are fairly tight and not a lot of space but the beds are comfortable and well put together. Could use an update of the tubs as they feel old and super small.
The location is fantastic. Close to so many great spots and very walkable.
Jason
Jason,2 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月5日
真實旅客
4 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月2日
Steven
Steven,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月2日
Christiana
Christiana,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年1月31日
Diane
Diane,3 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月29日
Super nice staff
Really quiet and calm and comfy bed
Roy
Roy,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月19日
samuel
samuel,2 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月15日
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年1月14日
Not a great stay
Troublesome check in. Difficult parking garage and low ceilings so no bigger SUVs can fit. Small small rooms.
Don
Don,1 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年1月13日
Beware hidden fees and dated building
Booking through hotels.com I figured everything was paid for upon my arrival but I was hit with a bogus “amenities fee” of $20 extra a night which I did not want in the first place. I pretty much paid $40 extra to have a danish in the morning…. This hotel also seems very old. The elevator is small and dated. I stayed in a room on the 4th floor and the room literally seemed slanted. Yes, I repeat slanted. The room itself was clean but pretty small. The shower and restroom were ok. A big issue I had was you can hear everything in the halls including other guests. I could also hear a ton of noise and foot steps above my bed on the 5th floor at various times throughout the day, night, and early morning. The location is the best part about this hotel as it’s pretty close to the Ferry Building. Also on my final day I’m pretty sure one of the house keepers knocked on my door and walked away at 9am to rudely wake us up even though I had a “do not disturb” sign on the door and checkout was at 11am. Overall I don’t think I would stay here again. I don’t usually write reviews but this one needs to be exposed for the bogus “amenities” fee and how dated the hotel is.
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月12日
Uncomfortable bed
The room was small, the bed was very uncomfortable. The location was great.
Adrienne
Adrienne,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月11日
Wonderful Staff
Extremely friendly front desk staff
eric
eric,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月9日
Rinley
Rinley,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月8日
Jonathan
Jonathan,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月30日
HIROMI
HIROMI,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月30日
Really slow check in. Our rooms weren't ready even at our 3:50 arrival and one of the rooms we had booked on your platform did not appear in their records. After some back and forth we got our extra room that we had booked and we did receive upgrades for our inconvenience.
Jennifer
Jennifer,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年12月29日
bed so comfy, it bites back!! (bed bugs)
they have bed bugs. . . i was bitten all up and decided to end my stay early. i wasn’t even there for more than 8hrs. & i do feel like the property knows this is an issue bc when i went to report why i was ending my stay early (ie due to the bugs) the representative at the desk did not seem to be shocked. they also had the temp in the room really high. the representative did kindly tell me to reach out to hotels.com since i booked with a 3rd party for a refund (which is was given). all in all, just beware that you may have critters staying w you too. check the beds, pillows, and small cracks of doors. spray. . . no drench bedding with alcohol or bed bug spray. the hotel is in a decent location but tbh no one wants to deal with bed bugs so just beware!!! maybe even bring a trash bag to sleep on… or in :)
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月25日
Michael
Michael,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月22日
Derek
Derek,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月17日
Monte
Monte,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月15日
Nice little hotel...
Cute hotel, great location - particularly for access to Embarcadero/Ferry Building. The bathrooms are tiny! The sink is in the bedroom, not in the bathroom. I was traveling solo, so it was fine for me - but I think if it was me and my partner, it would be too tight for the 2 of us.