Rooms were dirty bed sheets old and dirty bugs doors didn’t close correctly we had to change hotels and still have not received our refund took pictures to support our issues
Jesus
4 晚家庭旅遊
10/10
Enjoyed stay overall, just seem a bit of run down small details of the room, other than that it was okay one thing for the safe box wasn’t available in the room was quite surprising to me when you’re concerned for your personal valuables to secure!
Kay
1 晚好友同遊
8/10
Hotel was clean, staff were friendly and helpful. Breakfast wasn’t the greatest and the pool was cold
Gary
8 晚旅行
8/10
Average room, but good living space set up with lots of room in a safe location
Timothy
1 晚旅行
10/10
Nice clean rooms. Good service and nice location
Giridhar
2 晚家庭旅遊
8/10
Our room was very clean! The elevators were a little dirty. But with all the people there I guess it was a little hard to do with all the traffic. The lobby, and breakfast area were clean.
Susan
5 晚好友同遊
4/10
Staff wasn’t very helpful or friendly. Room wasn’t very clean at all. Would not recommend this hotel for families to stay and I definitely wouldn’t book this hotel again.
Michael
3 晚家庭旅遊
8/10
Great place to camp out before or after a flight. Immediately adjacent to airport, and has a shuttle. Friendly staff, clean.
Brian
1 晚商務旅行
8/10
Just a brief overnight stay while traveling. Staff was great!
Greg
1 晚旅行
10/10
Service was spectacular!
Chris
1 晚家庭旅遊
8/10
We have a family of 6 and the room was ada
Patricia
1 晚旅行
4/10
Good space but hotel is not kept us as it should be. Looks like it’s being used as an extended stay, since I saw people with bikes. They should just focus on long term renters. Huge water leak mark in ceiling with crack over my bed. Thankfully it was not directly over my head or I would’ve complained. We were there for a short stay. We were on the highest floor. Thank God it didn’t rain. Door hinges and shower head were rusty in shower area, even the shower curtain liner looked like it has been used for 50 years. I would not stay there again or recommend it. Place has potential but money needs to be poured into it for repairs and upkeep. I fought against staying downtown, now I see why.
真實旅客
2 晚家庭旅遊
8/10
Antoinette
1 晚家庭旅遊
8/10
Everything was good. Breakfast was a good perk that saved lots of money. The pool was really nice. Only complaint is the fold out couch area is rather warm as the air conditioner doesn’t quite reach that area. Staff was really nice.
janeane
2 晚家庭旅遊
4/10
The person who checked me in was an African guy who didn’t understand what I was asking for or my requests and was rude to me very bad experience…
Shalom
1 晚商務旅行
10/10
Charles
1 晚商務旅行
6/10
Brittany
2 晚家庭旅遊
2/10
Heather
1 晚旅行
10/10
Justin
1 晚家庭旅遊
10/10
Stephanie
1 晚家庭旅遊
10/10
My stay at the Hyatt was wonderful. We checked in earlier than 3:00pm, which was nice because of all the traveling, and needed some where to sleep. If I’m in Nashville again I will definitely stay at Hyatt.
Marie
1 晚家庭旅遊
8/10
Therese
4 晚家庭旅遊
10/10
jesse
1 晚旅行
4/10
Not what I expected for a Hyatt Hotel. Very small and we won't stay there again.