Our room was not as clean as one would expect at check in. The sink had black sludge in it and the floor didn't appear to be vacuumed/swept very well if at all. Their was always the smell of Marijuana through the halls. My 1st visit back in January was a much better experience than this one.
shannon
shannon,4 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月5日
Calvin
Calvin,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025年1月5日
Good stay with some issues
The rooms were spacious and clean and the staff was friendly. The breakfast was good even on the weekend when they said they had fewer offerings than on the weekdays.
However the lobby smelled strongly like floral perfume which triggered migraines for multiple people in my family, and the third floor hallway smelled strongly of marijuana when we checked in. Additionally, multiple lights, outlets, and USB ports were not functional in our room.
Overall a decent stay, with some flaws. I’m not sure if we would choose to stay at this hotel again.
Holly
Holly,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025年1月4日
It was pretty good. The bathroom area did have a dog smell but other than that, everything was fine.
ShaKaya
ShaKaya,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月2日
good stay
nice hotel in decent location with nice suites
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月1日
Amazing stay. Friendly and helpful staff. Very clean!
Kristen
Kristen,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月1日
Nice hotel
It was second time in less than 1 week we are staying at this hotel. Because it was nice and clean to all of us.
Ricardo Leonel
Ricardo Leonel,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月1日
Rooms were larger than expected. Beds were comfy
Catherine
Catherine,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月31日
Meh
Overall just ok. Pool is large and warm. Breakfast the usual. Beds are small, pull out is a trundle on the floor. No pillows for pull out in the room. TV and clock didnt work but neither did the phone for us to call and report it. Ottoman & couch visibly needed a clean. One bed with mascara or something black on it. Poor woman at the front desk was swamped when I tried to report any of this. No one at the desk for checkout.
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月30日
Amber
Amber,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月27日
Lights!
We were very pleased with our rooms and the amenities were great. There wss an issue with the HVAC in one of the rooms, but the staff responded immediately and when it couldn't be repaired expeditiously, we were moved to another room . Thanks for the quick response. Check in and checkout were pleasing.
Laverne
Laverne,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月27日
Excellent hotel near airport
The hotel is really clean and complimentary breakfast is plenty enough. Shuttle to/from BNA airport is very reliable.
Ricardo Leonel
Ricardo Leonel,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年12月26日
Would stay again
Was fine. Only stayed one night. Breakfast was good. Comfy bed. Would stay again.
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月22日
Great hotel
One night stay. Late check in was no problem. Clean comfortable room. Close to airport and food.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月22日
Michael
Michael,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年12月18日
Melissa
Melissa,3 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月16日
Herman
Herman,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月16日
Comfortable, Clean and Close
Stayed for concert weekend. Comfortable, clean and close to all kinds of restaurants and shops. Will be back in the future.
Charles
Charles,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月13日
Watch for umauthorized charges
The hotel was good. Check in was easy, as was check out. The main issue was i oaid through Hotels.com. They take a 100 deposit and 13.95 at the hotel. It tool forever to get the 100 off my account and they charged me an extra 86.75.
Rebecca
Rebecca,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月12日
Nice place
Nice, clean, and comfortable. Close to the airport with plenty of food options nearby. Front desk was courteous.