Check in was horrible. The guy at reception gave us no info regarding the hotel other than shoving the keys at us. Room keys didn’t work, got them rekeyed and we entered a room with other people in it. Had to go back again and be assigned a different room. Pool was permanently closed, yet advertised as open on website. Breakfast was total crap: definitely wouldn’t have paid for it.
We normally live holiday inns and stay there a lot but we will never go back to this one!!!
Lindsay
Lindsay,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年3月7日
Rachel
Rachel,4 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年3月3日
Brent
Brent,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月28日
Conrad
Conrad,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年2月27日
Traveler
Comfortable b ds
Barbara
Barbara,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月24日
Tina
Tina,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月10日
Lori
Lori,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年2月9日
Stranded by the storm in Savannah
My kids and I were driving home from FL following a cruise and found out an ice storm was hitting along the I-95 corridor at the same time we were to be driving home. So in the interest of safety we decided to take an overnight til the storm passed.
The hotel was conveniently located off I-95. I was a little skeptical at the choice because we some issues with the key card and the door not opening to even get in the room at first. The front desk attendant explained how some of their door handles had to be wiggled to get them to open. On entry we found the room to be well cleaned but the TV didn't work and nobody came up to check it out even though I called. Thankfully the kids were stocked with books and other activities but if we were there for a longer stay it would have been annoying. I always look for a pool on stays and the description on hotels.com mentioned a pool but didn't specify that it's outdoors and obviously closed for the season. Again a little bummer and something that would have swayed my decision if we were staying longer. But again the room was clean the heat worked well and the staff was polite.
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年2月8日
Pauline
Pauline,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年2月4日
Tynisha
Tynisha,2 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025年2月4日
Charles
Charles,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年2月4日
The stay was good but at check in the clerk said I needed to pay for my dog. No problem…. But when she ran the card, they charged me for the room too which was already paid by my points. I have to wait 3-7 days for a refund
James
James,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年2月3日
Michael
Michael,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年2月1日
waleska
waleska,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月1日
G
G,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月1日
Clean and convenient
Arthur
Arthur,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月31日
Savannah
I can’t really say anything bad but nothing was a stand out. The eateries in the area were not great. I would choose another area based on this.
Sue
Sue,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025年1月30日
First time visit, probably last time
We arrived early evening and when attempting to check on the clerk said all she had availanle fornus was a double queen room. We reserved a king with a sofa bed for oir grandchild. When asked why our choice was not available the clerk said it happens all the time, they get sold out. There was an indication on Hotels.com that 5 rooms of that type were available. Clerk said no refunds were allowed to let us go elsewhere so we were stuck. She was not very helpful at all. We chose this hotel specifically for the king/sofa bed arrangement. The room was good size other than bed issue. Clean. Not well lit but most hotels are not these days. We managed in the dbl queen but were not as comfortable as we planned to be.
david
david,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月27日
Justin
Justin,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月26日
Not the greatest experience
When I went to the first room, one of the beds was not me, there was water bottles everywhere, and there were towels on the sink. It looked like the room was not cleaned the second room that I was in was not clean and the bed was not comfortable
Ryan
Ryan,1 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2025年1月25日
YOUNSU
YOUNSU,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025年1月22日
Rude
The staff is rude and ignorant. Especially the girl that did my checkin if she cared about the people’s much as she did talking on her phone playing with her nails
And twisting her braids she might be employee of the month one day.
David
David,4 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月17日
Awesome stay!!
We enjoyed our stay very much. The employees were friendly and helpful. The restaurant was awesome. The food and service was excellent