General comments for my stays in the past week. The service was good. However, the Room facilities and cleanliness needs to be lift up immediately.
1. Stains and hair found on the sofa.
2. Wine cellar ventilation fan was noisy which woke me up during the night on my 1st stay.
3. Toilet bowl cover loosened.
4. Stains and hair found in a towel.
5. Curtains in the bathroom was dirty.
6. Basin was stained
7. Hair dryer was very dirty and dusty.
8. Stain found on the bed board.
9. There are screw holes in the bathroom wall that were not finished.
Alan
Alan,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2023年4月30日
Alan
Alan,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2020年1月4日
Staffs are very friendly and helpful providing suggestions for restaurants and place to go. The room is spacious and the breakfast is also nice with many selection.
Very nice boutique hotel. Excellent location, good walking distance to visit. Good hotel service and customer experience. Highly recommended.
Eric Tat Wing
Eric Tat Wing,5 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2019年7月11日
空調有點嘈
Sui Cheung
Sui Cheung,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年11月22日
Peter
Peter,4 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月6日
construction in the area , not hotels fault but very inconvenient
Hard to get a taxi in the area
sally
sally,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月4日
We had a wonderful stay at The Wellenberg. Very nice and polite staff, great breakfast, location and comfort. Would recommend to anyone visiting Zurich.
Emma
Emma,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年10月20日
LUCAS
LUCAS,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月8日
Langweekend i Zürich.
Flott opphold sentralt i Zürich. Rent og fint. God frokost, kjekt perinale
even idar
even idar,4 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年9月6日
Natalie
Natalie,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年9月3日
Tutto ok tranne la colazione, che non è adeguata alla struttura
真實旅客
5 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年9月2日
Perfect Location, Lovely Hotel!
Great stay, around all the shopping snd restaurants of old town. Service was exceptional!!
Guy
Guy,2 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年8月23日
The hotel is pretty nice and clean, close to old town, shopping and dining. The only downside is that the room I booked was supposed to have an AC but when we got to the room, there was only a fan. That’s just false advertising and room rate should be lower.
Reginald
Reginald,2 晚好友同遊
Orbitz 真實旅客評語
10/10 好極了
2024年8月17日
Sehr freundliche Mitarbeitende
Gabriella
Gabriella,1 晚浪漫之旅
Ebookers 真實旅客評語
8/10 非常好
2024年8月16日
Great location, friendly and helpful staff. Some issues with AC unit throughout stay, changed out by staff promptly.
Janit
Janit,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年8月15日
A Room to Remember in Zurich
Our room was for three people had two separate rooms with its own bathrooms. The designs of each rooms including the bathrooms were amazing and very chic. We received an assortment of fruits in a bowl. We wished we stayed longer as it also came with playstation console and games and a huge sound system. Plus the hotel is in the heart of Zurich’s old town.
Amir
Amir,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年8月14日
Wir waren schon mehrfach in diesem Hotel und kommen auch zukünftig gerne wieder.
Markus
Markus,2 晚好友同遊
Expedia 真實旅客評語
4/10 一般般
2024年8月12日
Great location
The air conditioning was not working, our room was very hot. The hotel was not helpful. They gave us a standing fan when I asked for it but overall very uncomfortable especially in this summer weather
sumithra
sumithra,1 晚家庭旅遊
Orbitz 真實旅客評語
10/10 好極了
2024年8月9日
Happy
Had a spacious corner room for a 5 night stay. Very comfortable. Breakfast was good. Front desk very helpful.