Location is fantastic! My room was terrible! Bed was comfortable, and clean. However the room in general (including the bathroom) was super dated, and old. I doubt any remodel/upgrades have been done to my room since the 70s. I will not stay there again.
Ty
2 晚商務旅行
10/10
Lovely clean hotel
Jessica
1 晚商務旅行
10/10
Hotel was convenient to the convention center. It was decent hotel for the price. They advertised Starbucks in the hotel but it only had a few drink choices.
Laura
3 晚家庭旅遊
8/10
Grant
1 晚旅行
10/10
It was the best. Just what we needed and everything was great.
Clean, comfortable, and accommodating.
Celestino
2 晚旅行
10/10
Highlight about this hotel is the staff. Every single person I interacted with was kind and welcoming. Junior suite was nice. Lots of good food options nearby. Overall a safe area.
Ashley
1 晚家庭旅遊
6/10
Carpeting was so stained in our room that it looked like a crime scene. Water faucet sprayed water in every direction, getting all over our bathroom supplies. Not enough workers manning the front desk. Restaurant food prices were sky-high. Valet service was fantastic. They had more-than-enough workers. They were hustling and very friendly.
peter
2 晚家庭旅遊
6/10
Seth
1 晚旅行
10/10
真實旅客
4 晚家庭旅遊
8/10
This was a nice hotel in a good spot. The rooms were spacious and comfortable. However, even being on the 12th floor it was extremely loud. You could hear everything going on outside at night and it sounded like people were drag racing at times. There was no housekeeping during our stay and we needed to ask for more towels bc we were only given 2 for our 6 night stay. We asked for them to take out our garbage bc we had pizza, but they dropped off the towels on the table and left. They didn’t even take the old towels or give us new hand towels or wash cloths. On the first night we needed more body wash and they put the bottle on the table outside of our room and we had to put it in the holder in the shower. Not the end of the world. I would still stay here again. I do not suggest getting the breakfast package. It’s $20 per person and nothing on the menu is $20. Most things are $10-15. We were definitely ripped off for this.
JAMIE
6 晚旅行
4/10
Paid for a club level room. Could not access the club lounge. Key system kept malfunctioning and could not access the lounge. Key system also locked us out of our room on multiple occasions. We had to use the same towels for our entire stay. We stayed for 3 nights and room never got cleaned during our entire stay.
John
3 晚好友同遊
2/10
DuJuana
3 晚旅行
10/10
Nice hotel close to Bricktown. Paid downtown parking rates which I felt was high
Robert
3 晚旅行
6/10
Room had a slight smell. There was dog hair all over the couch. You could see what looked like either water damage or wet wall paper. Also there was some old worn night stands. The furniture overall was kinda worn. Also I was told I needed my card to reach my floor and use the elevator and other amenities but that wasn’t the case. Some stuff needed a card like the weight room, but the elevator and pool I could go in whether I used my card or not. They had signs on the wall and elevator that said they had a game room but that wasn’t the case. Also they advertise the spa, but when I went to try go they were booked up for a couple weeks so it was out of the question.
The service was pretty good and everyone was nice for the most part. Valet guys were pretty cool.
Calvin
1 晚旅行
6/10
The hotel was definitely in need of updating. Carpet was stained & furnishings worn but bed was comfortable. Customer service was very poor. The front desk person was so unfriendly & unhelpful. Barely looked up from her ph. We could never Randy the front desk or housekeeping by ph. On the positive side, the room was clean however I tipped the girl to clean the room. Apparently they don’t do daily service. Most disheartening was the lack of courteous service. Housekeeping could not speak English if & when you could find someone. Wouldn’t stay here again.
Debra
4 晚旅行
8/10
I have a good time at the hotel
Nathaniel
1 晚旅行
8/10
chris
4 晚旅行
10/10
Everything is exactly like the description says!! I loved it! Definitely will book here again!
Jose
3 晚旅行
4/10
If you have a manual transmission car dont expect to valet park it. Its $34/night but before 9am you have to go get your own car.
William
3 晚旅行
2/10
This was the worst experience. No soap, no iron, no service. No one cleaned my room from Thursday-Sunday. I had to DoorDash soap after calling and asking for it as well as asking at the front desk. I finally got hotel soap on my last nights stay. I had to call to ask for towels, I finally complained on my last night only because I felt they needed to hear how bad my experience was. The lady comped me 10.00 a night for breakfast that I had already paid for, I will never stay in another one of their properties and I am telling everyone I know to avoid them at all cost.