Staff was not nice. Room smelled like fried food. Bathroom was not clean.
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 5 月 14 日
Rebecca
Rebecca,4 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 4 月 28 日
Shawon
Shawon,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 27 日
Manuel Olvis
Manuel Olvis,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 14 日
Free parking friendly staff and kitchenette
Booked a suite with two double beds but the next day got a call from the hotel saying that the double beds were not available but they could offer us queen beds in two separate rooms for no extra charge it worked out perfect the rooms were next to each other if it's a good Outcome and resolution to the situation the area was good lots of free parking for gas and next to another hotel at the Hampton Inn at the other side of the highway there was a large mall and lots of really nice restaurants I would recommend anyone going to Chicago to stay there it's a short drive to downtown And you don't have to pay all those city taxes and expensive parking like in the hotels in the downtown area the staff were really friendly and had a good sense of humor which is important nowadays
Roger
Roger,2 晚好友同遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 4 月 11 日
Ademola
Ademola,2 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 7 日
Patrick
Patrick,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 4 月 1 日
Unfortunately their customer service is pretty bad. The lady at the front desk was really rude from the beginning. For whatever reason she couldn't find the reservation even though I showed her the reservation number as well as my bank statement on my phone were it clearly showed that the room was paid for. She ended up calling someone on the phone to get instructions on how to find the reservation but a good 30 plus minutes had passed by before I was able to get checked in. Whoever the person who is in charge seriously needs to train or educate that lady not only on how to use their system but as well in some decent manners when she addresses the customers. The room was okay but it did had a strong musty smell that smelled like a wet dog but other than that the rest was okay but overall the experience was not great at all.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 3 月 17 日
Landon
Landon,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 3 月 17 日
Selina
Selina,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 3 月 10 日
Not a nice place to stay
Just not a nice hotel. Surprisingly gross for the price. Felt like a super 8
Andrew
Andrew,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 2 月 25 日
Top notch service, comfortable bed
From start to finish, each and every staff and employee from the top down, provided prompt, friendly and professional service and treated us very well and with respect. Shout out to the staff here for their professionalism and hospitality.
John
John,5 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 2 月 23 日
The room had a peculiar smell. All tv channels displayed no signal
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 2 月 15 日
Waiting on elevator when I was checking out. Saw a roach. Not the greatest stay when there’s no water because of a water main break.