To tell you the truth, we were a bit "intimidated" due to many harsh reviews which were posted immediately before our stay, we prepared for unexpected. It turned out to be a good stay, fortunately! Shuttle pick up and drop off was swift and efficient considering the distance to and from the airport. The info we received from the receptionist was very accurate. That said, people whom we met at this hotel were working hard, and made smile on their faces. For this, we've got very positive impression. Bed was a bit soft side but mini refrigerator and microwave were very helpful for taking dinner during our stay. Although it was somehow limited, we were appreciated their effort to provide free breakfast every morning. The lady who works at the dinning was great as she wiped down everything when the guest made a mess on a table. Being a large hotel, four working elevators were efficient for us to take without any waiting time. Because of the rain we had almost every day plus merely no ventilation at the bathroom, the room was humid even the AC was running continuously. Nonetheless, we overall had a great stay and got very positive impression from this hotel. Thank you very much!