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Metropolitan Al Mafraq Hotel

4.0 star property
Family-friendly hotel in Abu Dhabi with 2 restaurants and 2 outdoor pools

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Photo gallery for Metropolitan Al Mafraq Hotel

Property amenity
STUDIO KING POOL VIEW | Premium bedding, minibar, in-room safe, individually furnished
Lobby
Terrace Twin Pool Access | Premium bedding, minibar, in-room safe, individually furnished
Gazebo
Located in Al Mafraq, Metropolitan Al Mafraq Hotel offers a warm welcome with a swim-up bar and poolside bar. Guests can unwind at the sauna or steam room, indulge in international cuisine at one of two on-site restaurants, enjoy yoga classes at the health club or connect to WiFi; previous guests have praised this family-friendly hotel’s amenities.

Reviews

7.8 out of 10
Good

Popular amenities

  • Airport transfer
  • Bar
  • Pool
  • Connecting rooms available
  • Spa
  • Gym

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and 3 bars/lounges
  • 2 outdoor pools
  • Breakfast available
  • Free area shuttle
  • Free beach shuttle
  • Health club
  • Outdoor tennis court
  • Sauna
  • Steam room
  • Free use of bicycles
  • Children's pool

For families (6)

  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Connecting/adjoining rooms available
  • Private bathroom

Room options

Similar properties

3 restaurants, breakfast, lunch, dinner served; Italian cuisine

Novotel Abu Dhabi Gate

  • Pool
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8.6 out of 10, Excellent, 499 reviews
The price is NT$2,014
NT$2,487 total
includes taxes & fees
Jun 1 - Jun 2
Novotel Abu Dhabi Gate
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About the neighborhood

Map
Al Mafraq, PO Box 6770, Abu Dhabi

What's nearby

  • Bawabat Al Sharq Mall - 7 min drive - 4.1 km
  • Abu Dhabi University - 10 min drive - 12.1 km
  • Ferrari World - 21 min drive - 29.1 km
  • Yas Marina Circuit - 21 min drive - 28.8 km
  • Warner Bros. World Abu Dhabi - 23 min drive - 32.1 km

Getting around

  • Abu Dhabi Intl. Airport (AUH) - 15 min drive
  • Free area shuttle
  • Airport shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Free beach shuttle

Restaurants

  • ‪بوابة الشرق مول - ‬7 min drive
  • ‪Chili's - ‬5 min drive
  • ‪ستاربكس - ‬17 min walk
  • ‪ستاربكس - ‬7 min drive
  • ‪بيت الشاي - ‬7 min drive

About this property

Metropolitan Al Mafraq Hotel

When visiting Abu Dhabi, Metropolitan Al Mafraq Hotel is a great choice to consider. Guests can indulge in massages or mani/pedis, and Olive Branch, one of 2 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights include 2 outdoor pools, a poolside bar, and a health club.

All inclusive

All-inclusive room rates at Metropolitan Al Mafraq Hotel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

Afrikaans, Arabic, Azerbaijani, Bulgarian, English, Farsi, Filipino, French, German, Hindi, Italian, Russian, Spanish, Ukrainian, Urdu

At a glance

DONE

Hotel size

    • 250 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: anytime
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite valet parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Offsite

    • Free area shuttle
    • Free beach shuttle
    • Shopping center shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10:30 AM
  • 2 restaurants
  • 3 bars/lounges
  • 2 coffee shops
  • Poolside bar
  • Swim-up bar
  • Coffee/tea in a common area
  • Barbecue grills
  • Private dining
  • 24-hour room service

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Free local shuttle
  • Playground
  • Babysitting (surcharge)
  • Children's menu

What to do

  • Free beach shuttle
  • Tennis lessons
  • Yoga classes
  • Pool table
  • Golfing nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference center (2153 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free beach shuttle
  • Free bicycle rentals
  • Pool loungers
  • Romance packages

Facilities

  • 3 buildings/towers
  • Built in 1998
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Health club
  • 2 outdoor pools
  • Arcade/game room
  • Spa services
  • Hot tub
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall
  • Reception hall

Accessibility

  • Wheelchair accessible
  • Accessible airport shuttle
  • Tile flooring in room

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • In-room massage
  • Balcony
  • Individually furnished
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Mini-fridge
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Mobile key entry

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include massages and manicures and pedicures.

Dining

Olive Branch - This buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately AED 70 to 99 per person
  • Airport shuttle service is offered for an extra charge of AED 120 per vehicle (one-way, maximum occupancy 4)
  • Shopping center shuttle service is offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for AED 150.0 per day

Pool, spa, & gym (if applicable)

  • Children under 16 years old are not allowed in the swimming pool, health club, or hot tub without adult supervision

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Mafraq Abu Dhabi
Mafraq Hotel
Mafraq Hotel Abu Dhabi
Mafraq

Frequently asked questions

Is there a pool at Metropolitan Al Mafraq Hotel?

Yes, there are 2 outdoor pools and a children's pool.

Are pets allowed at Metropolitan Al Mafraq Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Metropolitan Al Mafraq Hotel?

Yes, there's free self and valet parking.

Is airport shuttle service offered by Metropolitan Al Mafraq Hotel?

Yes, an airport shuttle is available. The charge is AED 120 per vehicle one-way.

What are the check-in and check-out times at Metropolitan Al Mafraq Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is noon. Express check-in and check-out are available.

What is there to do at Metropolitan Al Mafraq Hotel and nearby?

Have fun with onsite activities such as cycling, and improve your game on the tennis courts. Additional recreation onsite includes yoga. Relax in the hot tub or enjoy the use of other amenities, which include 2 outdoor pools and 3 bars. Metropolitan Al Mafraq Hotel also has a sauna, a steam room, and an arcade, as well as a picnic area and a garden.

Are there restaurants at or near Metropolitan Al Mafraq Hotel?

Yes, there are 2 onsite restaurants, featuring international cuisine.

Does Metropolitan Al Mafraq Hotel have any outdoor private spaces?

Yes, every room features a balcony.

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Metropolitan Al Mafraq Hotel Reviews

Reviews

7.8

Good

7.8/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Very good

Very good Hotel, excellent service from staff, heated pool, showers, Gym,
Naveed, 4-night trip

10/10 Exceptional

It was located very close to the airport. It was also not nad to most of the major sites to visit. The property was well maintained and the staff was wonderful !
RAYMONA THOMAS, 4-night trip

10/10 Exceptional

Property was good, pool was very nice.
Karina, 2-night trip

8/10 Very good

The service is good and late check out is provided kindly as an option, Mr. Raouf in the reception was so helpful.
barak, 1-night trip

10/10 Exceptional

Good one but far from city
Atul, 1-night trip

10/10 Exceptional

Thank you
Mohamed, 3-night trip

10/10 Exceptional

We love the hotel. Too bad was only one night but definitely will be back when in Abu Dhabi
DIANA, 1-night trip

8/10 Very good

Mafraq hotel.

Hotel is being refurbished and is very clean. Rooms are large and comfortable.
11-night trip

10/10 Exceptional

Limited entertaiment or activities for kids
YANELA, 5-night trip

10/10 Exceptional

This property was absolutely beautiful!! The amenities are amazing the location is amazing the staff members are friendly and accommodating. Room service was awesome and 24/7!! I would stay here again for my next trip!!

10/10 Exceptional

It was great
Mohamed, 1-night trip

6/10 Good

Near hospital
Tariq, 2-night trip

10/10 Exceptional

All good
hitesh, 1-night trip

10/10 Exceptional

Very friendly staff. The room was very clean, decent size. The Buffett breakfast and dinner were perfect after a very long flight. The hotel is close to the airport, approx a 20 minute drive
IkRAM, 1-night trip

10/10 Exceptional

Everything is good
Malik, 3-night trip

8/10 Very good

.
Léa, 1-night trip

8/10 Very good

Its second time use al mafrag hotel in general its good place to stay in Good staff and leaders especial greeting for duty manager Avril Holmes who solved problem when arrival
Mhoammed, 1-night trip

10/10 Exceptional

Very nice
Attiq, 2-night trip

8/10 Very good

Buffet and staff
Alexey, 1-night trip

2/10 Poor

Reception behaviour was rude
Danyal, 1-night trip

8/10 Very good

Room was clean but really cold not heating . Break fast was good. Was a short stay.
nusrat, 1-night trip

6/10 Good

The room wasn’t as clean. The bed mattress was a bit worn out. And the were a few amenities missing from the room. But for a one night rest I wouldn’t mind it.
Hamad, 1-night trip

10/10 Exceptional

good
Dana, 1-night trip

8/10 Very good

Very nice hotel with modern rooms, clean place with helpful staff. I had breakfast every day and found the restaurant to service tasty breakfast buffet with options for all tastes Two notes for consideration by any future visitor: the hotel is quite far from Abu Dhabi. It took approximately 35 minutes Taxi drive to get to most of the attractions. The only public transportation available is a Taxi When I made the reservations on Travelocity I was under the impression that my reservation was all inclusive. When I got to the hotel I found that the meals are not included

2/10 Poor

Our reservations we booked through Expedia were not honored when we flew across the world and tried to check in. Expedia has lost my business. It took two days of MY time to straighten this out
carol, 5-night trip