The room was not ready at check-in
The room smell musky
Light Switch dont work
Phone on room dont work
The water on the shower was hard to change from the bottom to the top shower head
They took 3 to 4 hours to come up and fix the tv that was not working
Alberto
Alberto,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 10 日
Katarina
Katarina,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 8 月 10 日
Claudia
Claudia,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 9 日
Randall
Randall,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 7 日
Seth
Seth,4 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 6 日
R
R,3 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 8 月 5 日
Double charged
Not so good had booked for 2 nights . Had to check out after first day due to circumstances. Then changed and needed to stay. The charged for canceling then would not re book even though paid premium for room.!!!
jon
jon,2 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 4 日
Kimberly
Kimberly,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 8 月 4 日
Breeana
Breeana,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 3 日
Kamara
Kamara,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 3 日
Registration was not easy. Nothing told me I would have to pay for parking on the hotels.com page. Pool was closed:(. Was given $50 credit towards hotel restaurant but that barely pays for an entree. Forget needing something to drink or something for the rest of the family. Toilet handle sticks, bathroom not clean, and had no bath gel. The stay was okay but I’ve had much better.
真實旅客
3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 3 日
Friendly service, room was clean, spacious and well-appointed. Parking price was a little steep.
Tara
Tara,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 1 日
Property could use maintenabxe
Property seems to need some maintenance. Phones in room did not work, neither did the one in the lobby. Laundry machines were broken. Shower head didn’t work properly. Soda machine did not work. Property feels a little run down and understaffed. Long lines at check in.
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 7 月 31 日
Bloody pillows
The pillows were not clean. There was blood on them.
Keshia
Keshia,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 29 日
Octavio
Octavio,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 29 日
Can do without mildew in our room
Overall our 3 day stay was good. Virginia & Evah at the front desk were really very nice & helpful! Had trouble with our first rooms, air-conditioning not working in 1 room then we were moved to other rooms different floor & finally got adjoining rooms as we had requested. The room my husband & I stayed in we noticed on the second day what appeared to look like mold in certain areas of the room & it had a musky/mildew smell. We decided to stay since we had 1 night left. We did notify the front desk when we checked out. I showed them pictures that I had taken. They apologized and were going to have the room checked. We're Hilton members so our acct was credited with pts. As for the hotel overall it was nice and again everyone was very nice & helpful. We will stay there again when in the area.
Anita
Anita,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 29 日
LaJuan
LaJuan,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 28 日
A great family getaway
We love this hotel my wife and I always come here for our anniversary in March but we decided to take the kids this time we had a ball and the kids loved it as well will definitely be coming back next year with the family
LaJuan
LaJuan,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 27 日
Frank
Frank,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 26 日
Hilton
I’m going to say I really enjoyed the free drinks and breakfast every day. I love Hilton so that’s always my first choice. This one was the best ever and the staff was genuinely amazing.
Sonia
Sonia,3 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 26 日
TREVOR
TREVOR,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 25 日
July trip to Grapevine Mills
Was there for a business trip, took my kids and we had a blast…
Fresh cooked breakfast was fantastic
Dinner at the hotel was great too.
The hotel is located right next to a mall and has easy access to many different restaurants…
I highly recommend
Todd
Todd,3 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 24 日
Buena estancia
Muy bien el hotel y sus instalaciones, muy cerca de tiendas, excelente ubicación