我是否可以免費取消喜來豋城市城堡飯店的預訂並收到全額退款？

可以，喜來豋城市城堡飯店在我們網站上有提供可全額退款的客房，您可以根據住宿的取消規定，在入住前幾天取消即可。詳細的條款和條件請務必參閱住宿的取消規定。

喜來豋城市城堡飯店是否有游泳池？

是的，住宿提供室外游泳池 (季節性)。旅客可以使用游泳池，開放時間為 07:00 至 22:00。

喜來豋城市城堡飯店是否允許攜帶寵物？

很抱歉，恕不允許攜帶寵物。

喜來豋城市城堡飯店是否提供停車位？

是的。自助停車的費用為每天 ILS70.00。

喜來豋城市城堡飯店入住登記和退房的時間為？

入住登記開始時間：15:00；入住登記結束時間：00:00。退房時間為 11:00。

喜來豋城市城堡飯店和附近有什麼好看好玩的？

附近例如趴板衝浪和滑水等活動都很值得體驗一下。您可以去 Spa 享受一下水療，這裡還有室外游泳池和三溫暖等娛樂設施。喜來豋城市城堡飯店還具備健身俱樂部。

喜來豋城市城堡飯店內部或附近是否有餐廳？

是的，此住宿附設餐廳：Arugula。

喜來豋城市城堡飯店附近的環境怎麼樣？

喜來豋城市城堡飯店位於鑽石交易區，只要走路 8 分鐘就可以到特拉維夫中央車站，另外，走路 13 分鐘也可以抵達亞爾孔公園。

喜來豋城市城堡飯店住宿資訊、相片和旅客評語

Q: 喜來豋城市城堡飯店是否允許攜帶寵物？

很抱歉，恕不允許攜帶寵物。

Q: 喜來豋城市城堡飯店內部或附近是否有餐廳？

是的，此住宿附設餐廳：Arugula。

6/10 不錯哦

2023 年 7 月 9 日

交通方便的住宿選擇

飯店唯一的優點是交通方便,剛好位於特拉維夫中央車站,往來機場與其他城市相關方便,但是飯店設備老舊,剛好我住宿的飯店有些衛浴設備發生故障,如果只是單純住一晚的商務客推薦住宿

Chi-Hui，1 晚商務旅行

Hotels.com 真實旅客評語

6/10 不錯哦

2020 年 1 月 1 日

Overcharged

To whom it may concern, I am writing to ask for US$100 compensation due to the overcharge situation occurred for accommodation at Leonardo City Tower Hotel Tel Aviv, in 20th-26th Dec 2019. We have been asked for credit card as earnest money for stay, on check-in date 20th Dec. There was no doubt for us on such action as always happened in global hotels subject to assurance propose. By the morning in end of stay on 26th Dec, we were informed that there is a mistake charge from my credit card as accommodation fee US$815.65, which a interrelated payment was already settled via Hotels.com before our flight to Tel Aviv. It is disappointing to the situation that the duplicate crediting was made on 20th Dec, but were informed by Hotel at latest moment, instead of to leaving us notification or memo as at earliest timing during our 6nights stay. We haven't hangout any "non disturb" signage at room door thus service staffs visited for room service on everyday of stay as normal procedure. We have been wasted time extra for Hotel to debiting the amount back to my card, result cause for taking taxi to airport as tense to meet our flight schedule back to hometown. It is not to claim for any embarrassment or mentally exhausting, but exchange different of the credit and debit processed, and taxi fee to airport at result. Look forward to feedback from you, KW

KA WAH，6 晚商務旅行

Hotels.com 真實旅客評語

6/10 不錯哦

2018 年 12 月 21 日

GOOD but the food is soso

Johnny，4 晚商務旅行

Hotels.com 真實旅客評語

6/10 不錯哦

2018 年 12 月 21 日

GOOD but the food is soso

Johnny，3 晚商務旅行

Hotels.com 真實旅客評語

8/10 非常好

2018 年 10 月 13 日

spacious room with views but noise from adjacent rooms

1 晚旅行

Hotels.com 真實旅客評語

10/10 好極了

2018 年 3 月 25 日

Hotels.com 真實旅客評語

6/10 不錯哦

2016 年 6 月 29 日

Hotels.com 真實旅客評語

8/10 非常好

2014 年 8 月 29 日

不错的服务

酒店位置不错，但是我入住的房间沿街，比较吵，而且白天太阳直接照射进屋，只能把窗帘拉上。退房时前台说以后可以提前关照，可以安排另一边的房间。入办理住时是临晨，根据协议，通常要下午才可以进入房间，而我们当天还要参加一日游，前台非常好，给了提供了毛巾、肥皂可以梳洗，另外还给了一大瓶水，让我们在大堂休息并等待来接我们的导游。

Hotels.com 真實旅客評語

10/10 好極了

2025 年 8 月 11 日

Roman，1 晚旅行

Hotels.com 真實旅客評語

6/10 不錯哦

2024 年 9 月 25 日

Lástima. Porque se ve que tuvo sus épocas de gloria hace muchos años. Lo que nos hizo quedarnos es que está junto a una estación de tren. Y eso es lo máximo porque a traves de la red de trenes en Israel, te comunicas LITERALMENTE a todos lados y no necesitas ni rentar coche ni saber el idioma. El restaurante y su desayuno, es extenso y buenísimo...pero cosa curiosa: muchas ensaladas..PERO NADA DE FRUTA. Lo que está muy bien es la alberca en el mismo nivel del restaurante y un Spa que se pone de mucho ambiente. Merecen mención aparte y felicitación, algunos de front desk, como Osher, tambien Meirón y Laura. Tal vez, porque estuvimos en un muy mal momento para Israel (en guerra), y practicanente no había turismo, casi todo el personal no estaba para nada calificado para atención al turista. No hablaban ni entendían inglés. En una ocasión estaba en el front desk una güerita muy mona, recargada en su silla y las patas sobre el esctitorio. Nos dijeron que están en remodelación de lis pisos 9 al 11. Ojalá lo cerraran y lo remodelaran en su totalidad. "Leonardo" es un muy buena cadena y conocen su negocio Por ejemplo el de Rehovot muy recomendable.

Arq. Jorge，3 晚旅行

Hotels.com 真實旅客評語

4/10 一般般

2024 年 9 月 8 日

The hotel’s description promised a "comforting indulgence," but unfortunately, my experience didn’t align with these expectations. On the night of the 3rd of September, a loud screeching noise from the air-conditioning unit kept me awake, which was particularly disappointing after already changing rooms due to similar issues. Additionally, I noticed mold in the bathroom, a persistent leak outside the room, and neither room I stayed in had a bath plug, making the bath unusable. These issues detracted from the comfort that was advertised. The most distressing incident occurred when I accidentally got locked in the bathroom during the night, without my phone, and had to wait about 10 minutes to free myself. At checkout, the staff kindly asked if I had been contacted about another room change following my complaint to Expedia, but no one had reached out to me. Given the short duration of my stay, it wouldn’t have been worth moving rooms again. While the staff were friendly and tried to assist, my stay was far from the "comforting indulgence" described. I kindly request compensation for the inconvenience and discomfort I experienced. Please note that I have photo evidence of the issues mentioned and can provide them if needed.

Miriam，4 晚旅行

Expedia 真實旅客評語

4/10 一般般

2024 年 9 月 7 日

Staff was nice when we checked in but there was no one at the desk when we left in the morning and needed a cab to the airport because the trains weren't running (also a security issue). There was a ton of mold in the bathroom and some in the bedroom--I can't even believe it was rented in that condition. The shower head fell on both of us as we showered. The extra blanket was stained. A dog was barking incessantly.

Aliza，1 晚浪漫之旅

Expedia 真實旅客評語

10/10 好極了

2024 年 3 月 8 日

Zvi，1 晚旅行

Expedia 真實旅客評語

4/10 一般般

2023 年 9 月 2 日

mold in the ceiling, not 4 or 5 stars at all, smell on the R floor

Travelocity 真實旅客評語

4/10 一般般

2023 年 7 月 10 日

Rooms were disgusting food was terrible!! Would not stay here again

Shirly，2 晚浪漫之旅

Expedia 真實旅客評語

4/10 一般般

2023 年 5 月 31 日

I stayed at this hotel 10 years ago and it seems nothing has been updated the swimming pool area was dirty the sun loungers where filthy dirty breakfast selection was strange toaster didn’t work fried eggs where cooked and left out so they where cold no room cleaning for 2 days my list goes on and on I was told they will be refurbishing the hotel soon it needs it at the price they charge

Leslie，10 晚商務旅行

Hotels.com 真實旅客評語

10/10 好極了

2023 年 5 月 17 日

3 晚家庭旅遊

Hotels.com 真實旅客評語

4/10 一般般

2023 年 5 月 11 日

The room was smelling from cigarettes , table had rust in it and the chair was old and torn . Wouldn't come back. Especially not when paying over £100.

naftuli，1 晚好友同遊

Expedia 真實旅客評語

8/10 非常好

2023 年 5 月 6 日

Eddie，6 晚旅行

Hotels.com 真實旅客評語

2/10 不太好

2023 年 4 月 8 日

Rubbish!

Staff are rude and the rooms are in need of a serious make over. Could barely even see trough the window it was so dirty. I would strongly recommend you give this one a miss!

6 晚商務旅行

Hotels.com 真實旅客評語

8/10 非常好

2023 年 3 月 31 日

3 晚商務旅行

Hotels.com 真實旅客評語

8/10 非常好

2023 年 3 月 24 日

The location was excellent and easy to get too. Great view from our room The aircon in our room made a squicking noise which was reported. There was a massive party in the room next door until all hours in the morning and although the hotel asked them to keep quiet, they didn't

2 晚旅行

Hotels.com 真實旅客評語

10/10 好極了

2023 年 3 月 1 日

David，1 晚旅行

Expedia 真實旅客評語

10/10 好極了

2023 年 2 月 22 日

The staff are really friendly and welcoming. The room was very quiet and comfortable.

Rabbi Alan，1 晚旅行

Expedia 真實旅客評語

6/10 不錯哦

2023 年 2 月 10 日

Service needs improvement

Walter，2 晚好友同遊

Expedia 真實旅客評語

喜來豋城市城堡飯店

Leonardo City Tower Hotel Tel Aviv

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