The staff did not allow me to store my luggage for a few hours before I could check in. I just had one luggage and the staff said I could just put the luggage in the common area….so I carried the luggage with me for lunch and before I can check in….
We also saw a bug in the room. It’s also very noisy outside every night at around 4pm. Overall I would recommend paying a bit more to stay in other hotels
The first room had a broken tap and sounded like a waterfall as we walked into the room. Tap would not shut off. They did move us 2 doors down to another room.
The room was disgusting. Couldn’t take your shoes off because the floors were gritty and filthy. Stains on the bed skirt (“water” marks?) and dirt. The toilet had dried urine around the seat. Dried toothpaste on the sink counter. Our luggage had long hair entangled in the wheels, that were picked up in the short distance to our room. The housekeeping staff was in the hallways all hours of the day, yelling from room to room.
Kids were in the hallway yelling in the early am (which I had young children so I do understand that this happens) but then the parents were out on the hall yelling at them and carrying on.
Upon check out I was asked how our stay was and I relayed my disappointment and disgust with the cleanliness of the room. While discussing this the lady (who was very professional and polite) had to excuse herself as some staff were yelling in another room and she had to ask them to stop.
I was told that the housekeeping manager would call me to address the issues. Well it’s been 3 days now and no call. Obviously not a priority for them.
Parking was also an issue. Not enough spots.
I most definitely will never book this hotel again.
Tracey
Tracey,3 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 8 月 27 日
Awful
Shower was not working when we checked in and after notifying the front desk they didnt get it fixed until more than 24 hours later. We were told that there wasnt any other room available untill I threated a refund, then suddenly they had rooms. The fridge wasn’t working in the 3 rooms we went into and 2 rooms had broken lamps.
Patrick
Patrick,2 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 8 月 26 日
Jeremie
Jeremie,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 26 日
Mediocre
It was an okay stay. U can really hear the doors close at night. The decor was modern looking with laminate flooring and greyish wallpaper. The bathroom though needs some repair work . There was dirty mold like area in one of the outside corners of the shower. The baseboards were of the same laminate on the floor and it was peeling off. The transition piece from the bathroom to the foyer was also separating. The door showed peeled paint . The AC wasn't strong enough like usual in a hotel. Breakfast buffet was mediocre. The eggs were scrambled from a package and not good. Overcooked. Coffee decent. Waffle maker there.Juice, cereals, bread, yogurt , prepackaged oatmeal. Workers pleasant and refilling was prompt. Check out was seamless.
William
William,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 24 日
Relly
Relly,4 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 24 日
Rexander
Rexander,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 8 月 23 日
Aisha
Aisha,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 21 日
Confusion between hotel and hotels.com
Checkin was good. Room was fine. But the checkout was poor. The clerk couldn't locate payment from Hotels com even though the checkin clerk said the payment was there
Charles
Charles,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 21 日
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 20 日
Erika
Erika,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 8 月 18 日
Tried to check in at 9:00 PM but the room wasn’t ready. It took 30 min to find a room that was ready - I don’t understand as the check in time is 3:00PM and I had a confirmed reservation. There was no apology. I have stayed here before and have never had this kind of problem. After traveling all day this was not appreciated.
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 18 日
Decent hotel with a nice breakfast
This place is ok; it’s kinda far from dining options if you don’t have a car. The breakfast is good and the shuttle to and from the airport is on time and a smooth process. Make sure you have a credit card, not a debit card, for the incidentals charge upon check in. It’s a decent hotel if you just need a quiet place to sleep close to the airport
Ryan
Ryan,2 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 17 日
Arseneault
Arseneault,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 17 日
Average Hotel
The service was slow. When we asked for blanket. After 1.5 hour I called back to ask. Pillows are too soft I had headaches