I was unaware that there would be a 100 fee. Staff was rude and unhelpful. Would not give a refund.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月3日
Naibon
Naibon,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025年1月17日
Don’t stay here. Pay more for a real better hotel.
This type of hotel is for people that can’t afford to get an apartment to live there. There is even dogs on my floor. Hotel is under construction and no breakfast. Very sketchy place.
Khunnatham
Khunnatham,3 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年12月30日
DONT BOOK
First off, the building wasn’t even the name it says on hotels.com
Under construction
Suppounded by homeless people
Lied about the breakfast
System was down and could only pay cash and didn’t even let us know until we got there
Took staff forever to get to the front desk but could hear them chatting leisurely
Overall bad
Paid $20 more for 2 nights at a la Quinta and it was so worth it! So FIND somewhere else!
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月27日
Garina
Garina,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月11日
Axed Weekend
Coming in at 10pm to a locked hotel door and the phone to call the front desk not working was disappointing. We called the phone number on the website with no answer. Only got into the hotel lobby because someone was leaving. The lobby was under construction and filthy since they were sanding drywall. This hotel used to be an extended stay hotel/motel. The person who checked us in told us no breakfast available. Renovations are not to be finished until January 2025. The rooms have had makeover but still needing attention. The rooms have no hangers, no cover on ironing board, plastic cups are not wrapped, no hairdryer, and blood and glue in the shower. The original overhead light was larger than replacement and the paint needs to be touched up. Recommendation is not staying unit after renovations are complete. The give it a shot and make your own decisions for the future.
Jana
Jana,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月2日
Danny
Danny,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月1日
Staffs were friendly and I got the remedies because I had to ask for it, but the remedies and other small details should have already be provided by the staffs as they have posted online on Expedia.com.
Peter
Peter,3 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024年12月1日
Where to start?? It’s under renovations, and not minor ones. The lobby was ripped up and down to the drywall. They were laying tile and we had to walk on it to get out. Looks like room renos on all floors so it’s noisy during the day. Also VERY dusty and dirty. We were told we had to ask to have our room cleaned daily, had to take out our own garbage and had to take our towels down to the front desk to have them changed. One of the staff was quite helpful - at least he tried. The others seemed indifferent to our questions. We were told they never did daily housekeeping or towel service - it’s always how it’s been. We booked based on services shown on the website - no cofeee, no breakfast, poor wifi and not even an offer of any refund or discount acknowledging the mess and lack of amenities. They said construction will be done by end of December. Based on how it looked when we were there, it’s highly unlikely. We regret staying at this hotel.
Keiran
Keiran,3 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2024年11月24日
Amazing bang for your buck
Austin
Austin,4 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年11月24日
There was no trashcan for the bathroom or the bedroom. Had to go ask them at the front. sSecond day we stayed bathroom tissue was out. They didn't come in to clean. Had to go again to front desk to ask for one. No phone in the bedroom to contact the receptionist at the front desk. In order to get my deposit back they had to call room service to see if I hadn't broke. Something I guess. Who the hell knows. Got my deposit back. First time trip to Bedford last time I ever go to this hotel.
Tina
Tina,2 晚家庭旅遊
Expedia 真實旅客評語
4/10 一般般
2024年11月23日
They were in construction, it was dusty and loud
Mayra
Mayra,5 晚浪漫之旅
Expedia 真實旅客評語
2/10 不太好
2024年11月23日
Didn’t like the room at all the smell in the building, or the fact that they were doing renovations. I would never go back there or recommend it to anyone.
Felicia
Felicia,3 晚浪漫之旅
Expedia 真實旅客評語
4/10 一般般
2024年11月20日
This place SUCKS!
Well when I first got there was no one at the front desk. A young lady showed up. Nice, but I asked what time is breakfast start she said we have no breakfast. I said to her but you advertise breakfast. She just said sorry. I turned the corner to the elevator and BAM big time construction. Mess everywhere. I wanted to extend my stay and the young lady said I would have to come to the hotel to extend. If not at 11 all my belonging would be removed and placed outside the room and they are not responsible for what may happen to my belongings. I was floored. I told her that every hotel I've ever stayed at would extend and wait for to get off and return. This place SUCKED
Dee
Dee,2 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年11月19日
This property was being renovated. Construction supplies and wastes piled in hallways. our first room had no closet rod, no hangers, a microwave with the instructions in French. Request for hangers produced one wire hanger with cardboard trouser portion. There was no breakfast but the online listing list that as an amenity. Owners said they had only had the property for 6 months. I don't understand why they were open for business. Will never book througn Expedia again!
Kathryn S
Kathryn S,2 晚家庭旅遊
Expedia 真實旅客評語
4/10 一般般
2024年11月17日
We were not made aware upon reserving the room that they were under construction. Every day. Early morning saws and beeping equipment outside the window. Staff was not friendly at all. I had to ask where the room was. The room was a new construction. It was clean and the bed was comfortable. There were no lamps in the room and no rod to hang clothes in the closet. There’s wires protruding above the bed where a light fixture should be. The doors don’t have a buffer so they slam. Hard. Which is extremely pleasant when trying to get rest. There was absolutely nothing in the kitchen. Not even paper towels. And the microwave is in Spanish. Literally. All the buttons were in Spanish. Took forever to figure it out. Would not recommend other than the fact that we would have slept comfortably if not for the construction.
Rhonda
Rhonda,3 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年11月17日
Matthew
Matthew,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月13日
Ryan
Ryan,2 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年11月12日
Hotel is undergoing renovations. Will be better once done. There were exposed wires in my room. The shower looks like it wasn’t cleaned after being put in. Still had visible shoe prints on the shower floor. I reserved 3 rooms for my family. The other 2 rooms were clean and completely renovated.
Robin
Robin,1 晚家庭旅遊
Expedia 真實旅客評語
2/10 不太好
2024年11月10日
I shoukd have been informed when i booked the roomthat the hotel was being renovated. Our room was not finished, shower did not work properly, no hair dryer, no ironing board. I could go on and on.
David
David,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年11月10日
Abby
Abby,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月3日
Abraham
Abraham,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月28日
Lovely Gail
Lovely Gail,4 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年10月27日
Property is old and under construction. A fair bit of noise during the day. The room was clean and the bed comfortable. We had a stovetop and a dishwasher but no pots, pans, silverware, or plates. We appreciated the full size fridge and microwave. The small things were missing...soap, plastic cups, ice bucket. There is one entrance to hotel and a long walk to the room. Breakfast consists of coffee and oatmeal packets. There is a mcdonald and starbucks nearby which was helpful. I would only stay again as a last resort.
Stacie
Expedia 真實旅客評語
6/10 不錯哦
2024年10月25日
Sorry guys, i know you are remodeling but during this time, please advice guess during reservations, noise was low and limited breakfast (against your advertising) team was helpful and friendly. Room was ok, cockroaches in the batroom (disgusting)